Yes. They are apparently looking into it, but still nothing happening, and still the lies keep coming from seller “support”.
Today they say this:
There are daily deliveries coming in from UPS. We would like to highlight again, that you make the arrangements for delivery and not Amazon.
We are closing this now, as we are not able to further support with your request.”
Despite the fact that I booked this through seller central. Amazon have requested the parcels be held at the depot, not me. As UPS have confirmed, they can’t take any instructions from me. They can’t return the parcel. They can’t let me tell them when to deliver them. The instructions have to come from amazon.
Amazon say it’s up to me.
The entire thing is a joke.