We did, but amazon sadly refuse to help, today stating they won’t provide any more support.
Here’s a message today from UPS:
“I have checked the status of your shipment and the system shows that the packages are going to Amazon. Amazon provides UPS with specific delivery slots at their distribution centers in order to better manage and handle incoming package volume. I would recommend reaching out to Amazon to inquire when they want the package to be delivered to their warehouse”
And a completely contradictory message today from amazon “support”:
“You will need to enquire with UPS regarding 1ZA1Y4886866202086 and 1ZA1Y4886858537294, as we will not be able to further support. There are daily deliveries going to our warehouses and we are not able to say why this is still showing as ‘In Transit’ on UPS’s system.”
Zero idea what to do.
Have emailed the managers email address who said they were looking into it a week ago, but now support is withdrawn.