So I’ve been testing MCF with orders not on Amazon and so far it’s been ok apart from one customer saying there order hasn’t arrived.
Amazon swiship shows it as delivered.
I’ve contacted Amazon support, there’s no chat support for MCF, and I’ve waited for more than a week for various replies. Amazon says I can’t be reimbursed for items that are delivered.
I actually don’t want reimburses I just want some better support like proof of delivery or even notes say “left at number 10”
This is basic info that Hermes, P2G, UPS etc offer…
I’m concerned that Amazon can’t provide faster support for business owners who need immediate help with fulfillment and reluctant to send too many orders through Amazon as holiday shopping ramps up.
Has anyone else manage to get more information about dleiveries? Is it easy phoning support rather than emailing only to get the copy and past reply?