MCF Very slow dispatch times?


#1

According to the MCF website “For orders submitted against on hand inventory (i.e. inventory that is received and stowed in a fulfilment centre), both Standard and Expedited orders will ship at the latest within 1 working day.”

However, when I was processing the order manually it said standard wouldn’t be dispatched until 22nd September yet the items are in stock in FBA and showing as available?

Is this expected?


#2

I’ve just started using MCF on the basis that they will send parcels out in 1 day. I’ve have plenty that are taking 4,5,6 or even 7 days. it’s a complete shambles, with the usual Amazon support. Is this typical of MCF orders or are they going through a bad batch?

It’s time to ditch them and send them out myself.


#3

Mine generally go out within 24 hours, had one odd one last week that was 5 days but I send quite a lot and have had no issues apart from that one


#4

Yep I had high hopes for Amazon MCF but looks like we’ll need to move to a different provider. Amazon just does not provide what they promise.


closed #5

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