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马德里商标可以在 亚马逊备案么 美国站和日本站

Can Madrid trademarks be registered on Amazon in the United States and Japan

I own my brand, have my own bar codes, and am the only seller on Amazon. My products don't require labeling and I've never had Amazon add labels.

A few weeks ago, Amazon shut off my listing due to high return rates for shipping the incorrect product. It turns out that an Amazon employee put labels on my Product A for a completely different product, Product B. That means that Product A got stored as Product B so when a customer ordered Product B, they were actually shipped Product A.

I've now got dozens of returns with multiple labels on them and my return rate is damaged.

I opened a case and Amazon claims everything is just fine. I opened another case am asking how I will be compensated for the damaged and returned goods and they just keep saying they've sent it to the appropriate team, blah, blah, blah. There's been no resolution so I'm hoping an Amazon rep can help me out - please tag one if you know one. Case ID 17718849951.

Just looked at our capacity limits today and saw they were cut by 40-50% again! I am not quite sure what the reasoning is here for Amazon to continuously cut storage limits. I keep reading that they want storage to be for about 90 days on sales. However, with our current limits it gives us maybe 30-40 days of inventory available.

Are other sellers seeing the same cuts across the board?

Hello, fellow sellers,

I’m reaching out to see if others are experiencing similar issues with discrepancies during the receiving process at Amazon fulfillment centers, and to hopefully get some help from the moderation team as well.

Despite implementing very strict packing procedures on our end (especially since we started using the “5 identical boxes” method to avoid placement fees), we’re seeing a growing number of inconsistencies between what we ship and what is recorded as received.

For example, one box may show 10 units missing, and then another box, sometimes from a completely different workflow and sent on a different day appears to receive extra units. In one case, a 40 pound box was marked as received with 0 units, while another box was recorded with nearly double its expected contents. That would bring it close to 80 pounds, which is physically impossible based on how we pack and label our shipments, not to mention how obvious it would've been.

Support response so far:

We submitted a case (ID: 17815612171), but the replies have been unrelated. First, we got:

“We understand that you want to change the status of a shipment.”

Which had nothing to do with our actual concern.

When we followed up, the next response was:

“We understand you are requesting further evaluation of your case; however, it appears to be the same request that we reviewed and resolved previously with no additional information.”

Again, not addressing the issue at all.

My goal:

To understand what’s causing these receiving discrepancies and find a way to prevent them going forward.

If any moderators are reading, I’d really appreciate your help digging into this case. I understand it’s a complex issue, possibly on the receiving side or maybe related to how the data is handled through the API, so we’d really benefit from someone with deeper technical knowledge.

PS. This only started happening when we began shipping 5 identical boxes per shipment. We never had this kind of problem before. Curious to know if anyone else having same issue? If so, how did you address it?

Thanks in advance for your support!

I need help please help me

I had my cost of goods sold populated for almost all of my 5000 ASINs. Today, when I went to update my cost of goods sold on one of my ASINs, it was missing. Upon further investigation, I found that ALL OF THE ASINs had the value for cost of good sold removed. Additionally, the Save button is greyed out. So, even though I can enter the Cost of Goods sold, I am unable to save it for future use.

When I run the SKU economics report the Cost of Goods Sold field still contains data. So, it is still in the system. The data is just not being displayed in the Revenue Calculator Window.

Anyone else having the same problem?

Hello,

I’ve been experiencing a persistent technical issue on the Return Authorization page for several months. Whenever I try to upload a return label, I get this error:

"There was a system error. (Please try again in 15 minutes)."

Here’s what I’ve already tried:

Different devices (iPhone, Android, PC, iPad)

Multiple browsers (Chrome, Firefox, Safari, Edge)

Cleared cache and cookies

Used both Wi-Fi and mobile data

Tried different times and days

Waited 15+ minutes and retried many times

Still, the issue continues. Due to this, customers are getting automatically refunded without returning the product, which causes a direct financial loss.

Please escalate this issue to your technical team and help me get this resolved. If needed, I can share example order IDs affected.

Thanks,

Hi! I'm hoping a mod can help me. I was on vacation for a few months at the beginning of the year. In April, I tried to change my shop to active from vacation mode. When I did, it said that my account was deactivated.

I clicked the link and it says that I need to do my verification. I did so and it now says that my verification is complete (since April). Since that time, my shop still says that it is deactivated because I need to do verification, but right under the box saying I need to do verification is another box saying that my verification is complete.

When I look at my shop status, it says that everything is active, when it clearly is not.

I have been chatting, emailing and calling support since April and they only say that they are forwarding my information to their internal team and will let me know when they have a resolution. My case number is: 17665610171.

At this point, I have been charged monthly fees for an account that I have no access to, and I would really love to get this resolved. Is there anything that can be done to get this resolved? I'm at a loss and am only told that my issue is being forwarded to some internal team?

Thank you!!

What is going on? Normally about 10 sales per week - none for 7 days now. Worst week in 15 years of selling books and magazines on Amazon. Isn't anyone reading?