I have been selling for just over a month now, mainly books and retail arbitrage. Mostly it’s going smoothly however I have a couple of issues and can’t seem to get an answer from support.
Firstly - The warehouse has damaged a few items, I understand they pay you back the average rate or whatever, however I have just noticed two books were reimbursed at £2.61 one - One which was selling for £14.99 and the other for £24.99 and that wasn’t high compared to other listings, is there anything I can do here, seems crazy?
Secondly, every time I send a box, there seems to be at least one item that just never shows up - ie I send 15 books but only 14 of them show in my inventory. I sent a list of the items to support and they just sent me a link to stranded inventory, nothing shows up in there? Do I have to just accept these products are now missing and I am out of pocket here?
Thanks for the help in advance.