On April 7, 2023, Multi-Channel Fulfilment (MCF) fees will be increased across some size tiers to reflect rising operational costs brought about by inflationary pressures and to help ensure that we can continue to provide best-in-class fulfilment services for your business.

The fee updates include the following:

• A small decrease, or no change, for envelope size tiers.
• An increase for parcel size and oversize size tiers.

Envelope and parcel tiers will continue to benefit from our recently introduced multi-unit discounts, which offer cheaper per-unit rates for multi-unit orders.

Multi-Channel Fulfilment improvements

To continue to support your business growth, we’ve made the following improvements:

• Unbranded packaging in the UK, available at no additional cost.
• ISO/IEC 27001:2013 certification of our IT security systems, demonstrating our commitment to maintaining the highest standards of data security and compliance.
• An on-time delivery rate of more than 98%.

For more information and the detailed rates, go to Multi-Channel Fulfilment: 2023 UK fee updates .