New Account Deactivated Already, need help


I recently opened up a Amazon seller account, however they requested I verify my Identification, which I did my uploading my passport. However I got an email today saying my account has been deactivated.

I live in Canada however I am a UK citizen and have a UK tax number, bank account etc.

I used my Canadian number in the profile so I not sure if that played a role in something.

Anyway can someone point me in the right direction as to what to do next to get my account reactivated.



All of your uploaded documents need to exactly match the details you used to create your account. You don’t say which Amazon platform you have signed up to but whichever one it is, all your documents need to match.