I opened my account a week or two ago. I wasn’t expecting to need a utility bill. It’s took two weeks to get one, in that time my account has gone from suspended to deactivated.
Now, on my seller central account at the top I have two links, one takes me to account status showing as deactivated and gives me the option to appeal and upload multiple documents. The other takes me to specific Information Required and shows that Amazon wants a Registration Extract for my business and proof of address.
Which link should I use - the appeal and send all docs at the same time, OR upload the specific documents asked for?
Finally, I have tried to ask this question by starting a case log file. It keeps getting marked as ‘ANSWERED’ with NO answer - more than six times now. What’s up with that??