New seller account


#1

I have just opened a account and it has been deactivated for no reason and they will not give me an answer. Does anybody have any suggestions please


#2

There are now multiple sellers reporting sudden suspensions with no performance notification from Amazon. I would advise you to check this main thread where this is being discussed:

But it could have something to do with account verification as well, since you are a new seller.

I would advise you to acknowledge this declaration as soon as possible (in each of your international Amazon marketplace accounts):

https://sellercentral.amazon.co.uk/gc/amazon-business/tax-settings/tax-certificate-de/tax-declaration

My next suggestion would be to e-mail both seller-verification-enquiry@amazon.co.uk and seller-performance@amazon.co.uk asking them how you can appeal the suspension or if you need to provide any additional information.

Also, check the Account Info section to see if Amazon isn’t asking you to submit something:

https://sellercentral.amazon.co.uk/hz/sc/account-information