Orders not showing up in my account, only on my phone


#1

Hi,
I am getting notifications on my phone that I have orders but when I log into my laptop they are not showing up. Has anyone else had this issue? It’s making it very awkward to fulfill the items as I need to print packing slips and email customers their draft order (I’m on handmade.)

Any advice would be appreciated

Thanks


#2

Hi
Try checking you have the correct date range and all marketplaces showing on your filters.

Good luck


#3

Hi,

Thank you for your reply. I think it’s something to do with Google Chrome as they are showing up if I use Microsoft Edge. I have tried deleting my cache so it’s still a mystery.

Thanks anyway :smiley: