Orders sometimes show VAT inclusive price, sometimes VAT exclusive



Has anyone noticed that sometimes in the Order report sometimes the VAT inclusive price is shown and other times VAT exclusive.

For example, if I sell something for £12 (£10 + £2 VAT) sometimes it shows up with £10 and others £12 in both the order report and Transaction View.

The net figure that is paid to me is the same but it makes reporting a bit confusing. Has anyone experienced this?



I would guess you’re using the Amazon VAT Calculation Service.

Any non-UK business customer can then purchase from your and using the Inter EU VAT reclaim they pay the Net Price. Only registered business customers can use this service with a valid VAT number.


Thanks @Donald yes we are registered for VAT Calc. That makes sense!

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