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Recent discussions

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Welcome to Seller Forums

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Hello Sellers!

We’d love your feedback on the “Manage Selling Accounts” tool in Brand Registry. Your insights will help us enhance the experience for everyone. Here are a few questions to guide your responses:

• Are you familiar with how to link a selling account to your brand?

• Have you encountered any issues when linking your selling account (i.e assigning Selling Roles)? If yes, what were the issues?

• Would you have any recommendation on how to improve the process?

Feel free to share any challenges or successes you've experienced. Looking forward to your feedback!

2 votes
0 votes
193 views
6 replies
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GSPR and FBA Inventory
by Seller_k3Vg0M8rm1hi8

My apologies if this is a duplicated topic, however I am unable to find a specific response. Can anybody shed any light on what happens to stock held in UK FBA centres on the 13th December. By this I mean any stock held that doesn't currently conform to the new GSPR regulations as it doesn't currently need to but will do after the 13th? Hope that makes sense....

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0 votes
7 views
1 reply
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EPR France and Spain
by Seller_1vyLJePYDN9hf
Amazon replied

How do I get UIN numbers to satisfy the EPR compliance and avoid Amazon keep charging me? I am a reseller so I do not have one "upstream supplier". I recycle all of my packaging and I sell only books and music. I obtained a LUCID number easily enough to resolve this for Germany, but I can't see how to bat it away for France or Spain.

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0 votes
10 views
2 replies
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Your Account does not qualify
by Seller_Tay6eu0pCB6ui

Hello,

Does anybody have an issue listing items from some big brand?

It's strange that when we try to apply to sell it, the page just displays that your account does not qualify. Normally, it should be the page that asks us to provide the authorization letter or invoice from the right owner. We do have authorization.

But in this case, even though we had the authorization from the right owner, Amazon didn't give us the chance to apply it.

@Seller_TSXM2A5nxWSuH@Seller_XUNeUuvrQDpgP@Seller_mIRnuhdx7l5sN@Seller_Huz6FT08OxHAR@Seller_DNQGSsdC7DccM@Seller_hnDMgUKxMh1V4

0 votes
0 votes
3 views
0 replies
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Account Deactivate
by Seller_BfA65HRMVINU6

Hi,

My account was deactivated due to inauthenticity complain. I provide all documents product authenticity related including Supplier information, Invoices, and Product authenticity guarantee letter which supplier provide me for verification. But amazon keep rejecting and same email sending me that we're unable to verify supplier information.

So please guide me how to submit supplier information and reactivate my account.

Thanks,

0 votes
0 votes
9 views
1 reply
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amazon seller account help is a joke
by Seller_TBHjMtlH7u5kT

i keeps its saying i have sold items yet when i log in its says no account associated i have been around and around with amazon who are beyond incompetent at best

0 votes
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523 views
9 replies
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A customer that said that she expected 6 and I only sent her one, because it's apparently clear that she would be getting 6.

Now I am getting old, senile and maybe a bit mad (selling on Amazon is not helping) but I really cannot see anything in this listing that says she would be getting 6.

B004XG53V8

Not a good week for cinnamon, I had another one yesterday that asked for a refund as their cinnamon incense allegedly smelled like dirty feet.

0 votes
0 votes
363 views
13 replies
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user permission
by Seller_bTAyFNQS8Bdd5

Hi ,could anyone help me .since Iam new to platform ,I have hired a mentor who is non resident of UK .He is asking me to give user permission .Firstly does user permission is given to non resident of UK or not ? Is it safer to give permission? If ill give what are do's and dont's please let me know.If user permission is not a good option then in what way I have to take help which is safest.

0 votes
0 votes
7 views
0 replies
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multiple items in one transaction
by Seller_9wYxGouPhDxrx

Hi all, just cant get my head around this,, I have had a few customers lately who have purchased multiple copies of certain books in my inventory, yes i like the sale however take one example, customer buys three items same title, my postage charge nowadays mostlyL/L is £3.10, however the postage charge is divided into three, not really a problem however I have just tried to buy two identical items from a seller , and guess what trying to charge two lots of postage when both would easily go in one envelope, contacted the business seller who informed me cant do anything about this Amazon sets the postage charge, any ideas please

0 votes
0 votes
23 views
3 replies
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listing Diaries
by Seller_GDLBmnl3lZeGK
Amazon replied

Hello

Im currently trying to list some diaries under the stationery category. They come up as a BLANK BOOK product and are listing on amazon as a book and not as a dairy.

Is there anyway to get around the Blank book part and make sure they are not listed as books!

Thanks

Billy

0 votes
0 votes
12 views
3 replies
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Does Amazon accept invoices from SHEIN UK?
by Seller_p3uSYEjwcFF0H

Wondering if anyone has had a successful ungate or proof of supply chain chanllenge from a SHEIN invoice?

0 votes
0 votes
826 views
14 replies
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