Does anyone have any advice with this issue - we had our DPD label approved in November but the local depot say that they are unable to accommodate our collection.
We have had 3 cases opened as our Buy Shipping % has dropped and each time we have explained, with email evidence, that DPD will not collect from us.
Now we have had our Prime badge removed.
We have also spoken to Amazon who have only advised us to talk to DPD.
We are stuck in the middle and do not know what to do now.
We use Amazon Shipping for as many of our parcels as we can, but due to their dimension limitations we also need another approved carrier to take our larger items, and more importantly for shipping to locations which are beyond Amazon Shipping’s geographical reach.
Any advice would be most welcome.