Pallet Deliveries POD - MUST read for anyone shipping via pallet


#1

Hello Everyone,

I have just found out from my courier that amazon has been telling them that POD is no longer a requirement on inbound shipments to amazon.

What Amazon hasn’t told them is that a POD with an amazon stamp is required to file any claim against inbound discrepancies.

I am talking to my courier who uses a pallet network about this issue, but I would advise you to go to your portal and check if you have been getting issued POD’S with signatures and the Amazon stamp.

If not I would follow this up immediately with an email to your courier so this issue can be resolved quickly.

Kind Regards,
Elliot


#2

As far as I am aware, the ONLY courier (excluding UPS), that can deliver without a stamp, is PalletOnline.
They have it in writing that it is not required by Amazon.
So if you are using them, it’s a none issue.

But it is possible that agreements are in place with other companies.
So discount that.


#3

Hi Neil, Ye we don’t use them, I have only found this out due to inputting a claim and them saying that the POD provided is not enough evidence due to not having the amazon stamp and i dug into it a tad further.


#4

So which company is it? It’s useful for others to know if they are doing this.


#5

i use HMT, that uses Palletline network.


#6

Ok, so if it is Palletline, delivery can be accepted by Amazon, without the stamp.
If you want to PM me your email address, I’ll send you a copy of the letter proving this that you can provide to Amazon when making a claim.

Basically since Dec 2019, it has not been a requirement.