We are currently selling in the EU - VAT registered in 8 countries and have a branch in the Netherlands. We ship products directly to Germany where they are fulfilled from. However, we have just gone to check the products because we have noticed some issues with traction as of late, and we have noticed that many of the products are ineligible because of a ‘food and beverage’ tag, and thus cannot cross borders using PAN EU despite us sending products directly to Germany.
The products are not food and drink - they are kitchenware items for the most part.
Any idea how these can be unblocked - the fees are crippling us and we cannot gain Prime shipping or Amazon Choice badges in the EU until this issue has been resolved?
Thanks in advance