Sent out a Parcel on the 9th August using MP7 code, used IOSS IM4420001201, item bought from .co.uk. Our integration automatically supplies the electronic customs data and the label had the IOSS symbol.
Value of the order was around £16, and it had a CN22 on.
It was rejected for:
NOT CUSTOMS COMPLIANT
ITEM MUST HAVE VALID ELECTRONIC
So, with that out of the way, what I’m asking is if anyone knows if there is any available recourse for reclaiming the postage from the RoI customs office?