Policey warning help


Hi we recieved a policey warning can any one help on this
Thank you for submitting information to remove the policy warning from your account. We reviewed your appeal and determined that you have not submitted required information or the information submitted is invalid.

Please submit the information to prove that there has been an error. Your submission should include the following information:
– How your account has not violated Amazon’s Seller Code of Conduct policy (https://sellercentral-europe.amazon.com/gp/help/G200386250)
– Evidence to prove your account has not used inappropriate or unprofessional language in communications with buyers or Amazon.

Learn more about the Selling Policies and Seller Code of Conduct in Seller Central Help (https://sellercentral-europe.amazon.com/gp/help/G200386250).

How do I send the required information?
Visit the Account Health dashboard (https://sellercentral-europe.amazon.com/performance/dashboard?ref=ah_em_mpa) and navigate to “Policy Violation Warnings.” Click on the Appeal button next to the violation notification and submit additional information.

What happens if I do not send the requested information?
If we do not receive a response, the violation record will remain on your Account Health page for up to 180 days after the notification or until the violation is addressed. Leaving this or other policy violations unaddressed may result in account deactivation.

i have sent as much information as possible but getting nowhere with them i have detected our third party program that gathers orders from ebay and amazon sent a message to customer stating our address and customers address sending them a dispatch notice with the royal mail and parcelforce tracking number

split this topic #2

2 posts were merged into an existing topic: Policy violation warning

closed #3