Quick question just to see if anyone else has encountered this…I have brand registry and launched a new product. For some absolutely unknown reason Amazon shipped out incorrect items on this listing and I received two bad reviews. Listing is still live but it’s basically ruined at this point and at risk of supression. I can see that they shipped the wrong items from the review photo.
Amazon stating that there is nothing they can do. Reviews cannot be removed. They don’t care that it was caused by them or that I am out of pocket after refunding the customers.
Just seems like yet another thing to have to accept and move on.