I am selling FBA from the UK including DE, IT, France but all is FBA UK based. I just received an email from Amazon IT that one customer has been approved reimbursement and the reason is
Motivo del rimborso: Altro motivo
If I understand this right it is “another reason” and the customer will receive the money but what is happening with the article? Will Amazon get the article back to the UK? or it is just lost? Can/shall I do anything?
Just wondering if you have had this experience with FBA and have any good advice to share.
It is not a big amount but it is more to understand what is happening with the article and also to understand the reason behind the reimbursement.
Have a great weekend.