I recently sent in 8 special edition funko pops to fba, I was allowed to sell these particular pops when I sent them. Or else I would never have sent them in the first place. Upon receipt they were stranded. I requested their removal.
The box I sent them in personally, was very well packed, they were encased with heavy duty paper and were in pristine condition.
They have since been returned to me in a poor state, bent, buckled and crushed on the corners.
Funko pops are very condition sensitive and are now unsellable. Combined sale value of over £300 (as a newish seller that is a lot to loose)
The box they were returned in was small and offered almost zero protection for my items.
How can I go about seeking reimbursement?
I have proof of purchase and I have taken photos of the damage to the items.
Thanks in advance, I shan’t bother with funko pops again I don’t think