I don’t use the word thief lightly when I describe This thieving customer…
Because this customer has claimed non receipt of orders 9 times and filled for a refund each time.
I have sent him proof of sending plus proof of receipt with his signature, but every time without fail I gets an Email from amazon saying a refund has been issued to him.
I written so many emails to customer support, violation team, appeals, managing director, and I even hopelessly tried to phone, I have reported him continuously, and I have also sent the buyer so many responses but no reply after the initial statement of “didn’t receive . can I have full refund”.
He seem to know what he is doing… he contact me with a single email then he wait for amazon to give him a refund without engaging with me, and so far he has claimed £250 worth of orders ranging between £15 to £90
I am absolutely stuck to what I can do to stop his obvious falls claims, as talking to amazon is like talking to a brick wall… actually that is an insult to the brick wall to describe it
the same as amazon !!
can anyone suggest something useful I can do ?
thank you in advance for your response.