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Some how a parent child relationship has been created via our products we sell on UK ,EU and USA sites. On our UK listing some of our products have been linked together ..although one of our most popular colours has been linked to our foreign inventory so is double the price. listing details and images are also missing. I have emailed via a case 10+ times and keep getting generic amazon responses totally unrelated to the issue..i.e. how to create a listing, holiday mode and the obvious steps to update a variation family. Which obviously i would easily do if i had access to the parent sku! chat and phone options have been unavailable for days saying no one is available. would just love an actual amazon human to read and help assist with my issue.

So on the 22nd of April i switched to a professional acc as i want to increase my inventory and take it amazon more seriously. I got hit with a section 3 notice for no reason. My account is healthy also. i was told to submit identity documents on the 22nd. It has currently been more than 7 days and i have had no response from amazon about the submission of the identity docs. I even rang customer service and they told me to wait a couple more days (on the 22nd) . Can anyone help me please

Somebody tells amazon to do not eat much profit from sellers or there will be only old sellers remains, fba fees burden, ad campaign exclusive 20% of vat, and one more thing they are counting the well packed and sellable product into customer damaged after return why? I collected the returned product which they counted as customer damaged, but it was full okay at all neither issue with packing nor inner product used why they're doing this?

I have created a UK selling account and posted my products, I am fulfilling everything from outside the EU, I don't live in the UK.

Im still waiting for my vat number

I have noticed that I can't get any buy boxes,

Do I need a vat number to be eligible for featured offer?

Hello

I have a problem listing a used copy of 'The Gonzo Papers Anthology' by Hunter S Thompson because I need brand approval from the publishers Picador. This seems unlikely because I have been able to list other Picador titles without such approval required. I have listed it on Ebay without any such nonsense-any thoughts please,

Thank you

I see from previous messages that Amazon was working on the label issue was locked a year ago but we are new to Evri and it is happenign with us. Was there a fix as the labels can not be used when you print direct from Amazon Buy Shipping?

Holiday Settings With An Order Thats Been Pending 3 Days? Just put holiday settings on for wife and then she said i think we have a pending order so i am guessing if payment comes through I have to dispatch it or? Tia any help

I have been advised by Account Health Support to reach out through this forum to request the help of the forum admins.

I Have spoken to various mid-level agents in Seller Support Leadership and Account Health Support Leadership about an issue (Case ID 9672281942). These conversations always end with the agent(s) advising me that they are unable to deal with the issue and they are going to escalate the matter up to the UK Executive Team (UK Head Office).

The case has been going on for over a year now and I have not yet spoken to the UK Executive Team.

I am now also getting Policy Violations for contacting Seller Support and Account Health Support to pursue this matter.

The agent I spoke to earlier today (Account Health Support) advised that I should reach out to the admins on the forum as they may have better luck getting this escalated up to the UK Executive Team (UK Head Office).

Elana from Acount Health Support Leadership spoke to me 9th March, x3 phone calls over several hours that day. After making a real effort to figure it out, she admitted defeat and advised she would be escalating up to the UK Executive Team (UK Head Office). This is not the first time I have been told to expect an escalation call back from the UK Executive Team (UK Head Office). I have spoken to them in the past about other issues (so I know they exist and they have phones), but they have not called me back about this new issue (yet).

Can somebody at Amazon actually get this escalated to a very senior level where they can call me back and deal with this please.

I want to sell my EU power strips on Amazon UK for customers that travel overseas and want a good power strip to take with them.

I tried listing before but it was removed as a product violation as the product does not have a UK plug or a UK adaptor with it.

This product is not intended for use in the UK, and it cannot be used in the UK. I made this clear in the listing but it was still removed by your team.

Surely it must be possible to list products designed for traveler's to take to the EU with them?! Its obvious from the product photos that this is not for use in the UK as it has EU sockets and an EU plug on it.