Hi all, apologies if this has been covered but can’t seem to find any info.
Had an order through in the last hour where the shipping address name and the buyer surname is missing. Due to the value I send everything out using RM signed for so need the customer signature on delivery.
Any suggestions or should I just cancel this order along with all others that come through (I get quite a few business customers with the same name problem), as I’m not prepared to ship as normal post without a signature and take the “hit” money wise for INR’s.
I appreciate canceling orders will inevitably lead to a suspension but after so many changes recently, and from my view engineered to drive away FBM sellers from Amazon, I seem to have lost the will to carry on, especially after this last ridiculous change.
Tried the Amazon chat but they are now open 8am till 8pm… Grrrr
Thank you in anticipation of your replies.