hi

I have minimum and maximum price range for my product selling in UK. I wanted to use remote fulfillment by Amazon and activated other EU countries. And entered 29 Euros for each of them but when on Sweden i forgot their currency is Kr and similarly i put 29 there so it equals to 2 pounds i guess which is way lower than my COGS and FBA fees. So can i request something logical from Amazon now? When i changed my price below or above the min max prices it immediately deactivated my listings and sent me email. So why in this case they didn't do it and let it sell for 29 kr? I even contacted Amazon before the orders confirmed while they were in pending status. Now i ask for reimbursement from Amazon because they didn't take my minimum price into consideration.

I don’t even know where to start. I’ve been selling on Amazon for a while, doing everything by the book. I offer real products, ship with FBA, maintain a clean account, and I treat every buyer with respect. But none of that mattered in the end.

A buyer named Janet Payne has been repeatedly purchasing the same item from my listing. Each time, she claims "performance or quality not adequate" — but never once returns the product, never files an A-to-Z, never goes through any official complaint route.

Instead, Amazon quietly refunds her. Every. Single. Time.

Here are just a few of her orders:

202-9518971-4398749

202-4264305-1225105

202-2093544-8173138

I submitted multiple cases to Seller Support, included full documentation, confirmed shipment, and BEGGED for help. Nothing. Janet got to keep the product and the money. Again.

Funny thing is, this janet doesnt even try to hide it, its the same profile, u can see 5 orders all refunded and they are ordering more and more. i cant cancel the order cz of fba. with fbm i dont get the buy box so i removed the listing completely....

Then it got worse.

Another buyer — Michelle Sadd — began doing the exact same thing. Same product. Same excuse. Same refund.

We called her number to try to sort things out… and who picked up the phone? The same voice as Janet Payne. She told us directly to stop selling this ASIN. This wasn’t just refund abuse anymore — it felt like harassment. Sabotage.

So what did I do? I refunded Michelle myself. Out of my own pocket. Because I didn’t know what else to do. I felt trapped.

And then... Amazon refunded Janet again. After everything. After all the evidence.

I asked for a refund reversal, for my ODR to be fixed, for help.

They said no.

They let her win.

They let me bleed.

And they don’t care.

I don’t know how a platform that preaches fairness and customer obsession can let abusive buyers run wild while hardworking sellers get trampled.

I’m writing this because I don’t want to be silent anymore. If this has happened to you — speak up.

If you know someone at Amazon who cares — show them this.

Because sellers like me are drowning in silence, and nobody is listening.

亚马逊库存多久会自动清理，假如这个产品有动销，还会被清理吗？

I am not VAT registered but use Amazon Buy Shipping to protect ODR and i still buy CRL48 for large letters.

As several others have experienced, I have just had a claim turned down for ODR not to impacted for an item not scanned when using this.

I have a Royal Mail Click & Drop account and use BPL large letters, which also have tracking, on my other selling platforms so that I am covered by Royal Mail if I get an item not received claim.

Can anybody give me a reason why I shouldn't stop using Amazon Buy Shipping, just use my Click & Drop account and BPL large letters and ensure tracking details from BPL have transferred across and show on order?