Temporary return window extension


#1

We are closely monitoring the developments of COVID-19. Nothing is more important than the health and well-being of our customers, selling partners, employees, and the communities we serve. To give customers more time to return items in these challenging times, we have temporarily extended the return window of our returns policy. We request that you match our returns policy for the applicable Amazon website, regardless of your fulfilment solution.

For orders on Amazon.co.uk, Amazon.de, Amazon.fr, Amazon.it, Amazon.nl, and Amazon.com.tr

Most items ordered on any of these websites between 15 February 2020 and 30 April 2020 can now be returned until 31 May 2020.

For orders on Amazon.es

Most items ordered on Amazon.es after 15 February 2020 can be returned up to 30 days after the official restoration of freedom of movement in Spain. Please keep in mind that, according to the Royal Decree-Law of 18 March, the deadlines for returning products are suspended and subject to the restrictions on freedom of movement enacted by the Spanish government.