Good morning. I began using FBA a few months ago, and the early signs have been promising. I’ve noticed that reviews aren’t easy to come by, but I was happy with the three 5-star ratings on one of my products. However, the rating has now dropped to 3.7 due to a 1-star review with no comments.

Is this a verified rating? Nothing is showing in my account that I can see. If anyone could advise on where to see this in my account or how to go about getting this removed. I'd be grateful. Thanks in advance

So the seller has returned one of my items to me that I sold to him. He used one of the prepaid labels from Amazon. Evri have now gone and lost the parcel. I was told my Amazon customer service to raise a SafeT case. I have raised this but had no luck they have denied it. they say Evri is responsible for lost parcels. I have contacted the evri bot and finally someone has emailed me after a week so say they aren't responsible for reimbursements and to contact Amazon as they provided the label. So now I'm stuck I have paid for a label and lost my item. Who is really responsible for a reimbursement in this situation. Both Evri and Amazon seem both impossible to raise this with.

At least 1 purchase invoice for products from a manufacturer or distributor

Document must meet the following requirements:

Dated on or after 18 Dec 2024 (within 180 days)

Includes your name and address, matching the information in your selling account

Include the name and address of the manufacturer or distributor

Show the combined purchase of at least 100 units.

Omit pricing information (optional)

Please note that, we may verify your submitted documentation by contacting product vendors you identify in your application.

Is not a retail order confirmation or invoice.

please tell me my product is not listed

Hi,

Does anyone know if we are required to obtain a Liability Insurance when we are not the producer of the products that we are selling?

We are doing wholesale in EU and UK marketplace.

Thanks