With a number of holidays and observances over the coming weeks, including Easter, Qingming Festival, and Ramadan, we’ve prepared tips to manage your seller-fulfilled orders so you don’t overlook orders that could impact your account health.

Confirm which dates are Amazon holidays

Amazon holidays are not counted as an operating day when your expected ship-by and delivery date is estimated. When the estimated ship-by date and delivery date fall on a holiday, they are pushed out to the next operating day after the holiday.

If you ship internationally, check the national holidays for each store that you sell in, and update your holiday settings for all stores. You’ll need to confirm shipment of orders by the expected ship date, unless you enable vacation mode.

You can set a holiday as an operating day if your business and carrier operate that day. For more information, go to Manage holiday settings.

Set order handling capacity

Setting an order handling capacity protects you against a sudden increase in orders that you can’t reliably dispatch to customers during this period. As soon as you get one more order over your limit, the tool will automatically add one day to your handling time for all additional orders to make sure that your business isn’t overwhelmed.

For more information, go to Modify order handling capacity.

Dispatch on time

Review your personalized Fulfilment Insight dashboard to see how your delivery promise differed from your actual delivery date, and view recommendations on how to set more accurate handling and transit times.

We recommend that you enable Shipping Settings Automation (SSA) for domestic shipments. SSA sets the most accurate delivery time for every order based on your warehouse's location, your customer’s location, and up-to-date performance data from the specific carriers that you use.

For more information, go toHow to set Shipping Settings Automation.

Set your account to vacation mode

If you’re taking time off, and won’t be able to fulfil orders, set your account to vacation mode to remove your seller-fulfilled listings.

To set up vacation mode, go to Settings, select Account Info and click Going on holidays? in the Listing status panel.

Your seller-fulfilled listings will be removed from Amazon product detail pages and search results within one hour. When you’re ready to sell again, you can change the status of your listings back to Active.

For more information, go to Listing status for vacation, holidays and other absences.