Id be happy for them to take the money from my UK balance. They’ve stated that the account will be reinstated once the balance is paid, however when I click the link to reinstate the account from seller central its asking for a POA. Not really happy that ive been sent back goods that are not mine, which are unsellable, and im to foot the £400+ bill for it.
Your Amazon account has been deactivated due to your outstanding balance of -479.60 EUR in FR. You may not continue to sell on Amazon and your listings have been removed. Please ship any open orders to avoid further impact to your account.
Why is this happening?
You have a negative balance of -479.60 EUR in FR on your Amazon account and the account has been deactivated in accordance with section 3 of the Amazon Business Solutions Agreement. You can see your balance and settlement information in the Payments section of Seller Central or click the following link: https://sellercentral.amazon.co.uk/gp/help/16261 to learn how sellers can have negative balances.
How do I reactivate my account?
To reactivate your account, please pay the balance due on your account. You can pay your balance online or by wire transfer.
– To pay online, click “Repay Balance” button on the Payments page under the Reports section of Seller Central: https://sellercentral-europe.amazon.com/payments/reports/statement/details.
– If you need to update the charge method on file, select Account Info in the Settings section of Seller Central: https://sellercentral.amazon.co.uk/hz/sc/account-information. Then click Charge Methods to update your payment information.
To pay by wire transfer, please follow the instructions at the bottom of this message.
What happens if I do not pay the balance due?
If you do not pay the negative balance on your account, your account will remain deactivated until the negative balance is resolved. We may continue to attempt to charge your account and to contact you regarding this negative balance.