Hello everyone, unfortunately a month ago I received a 1 star feedback about faults that are not mine (delay in the delivery, damaged packaging etc).
I requested a removal of the feedback and it wasn’t removed.
I contacted the buyer and I was ignored.
I called amazon and asked what to do and I was given a seller-central email to contact, but unfortunately I only received automatic replies, where they suggest to use the Feedback manager.
What do I do? Keep it?