Unfulfillable FBA inventory


#1

I’ve recently had some FBA inventory returned to me following a removal order which I initiated. The removal order was created as a result of the inventory being reported as unsellable. This was inventory that had not already been sold and returned, but simply sent in to Amazon FBA. I have inspected the returned items and there is absolutely nothing wrong with them, so I intend to send them back. They are in exactly the same condition as other stock I am sending which is not causing any problems.

Is there anything I can do to challenge the decision that this stock was considered unsellable, as obviously I’ve now paid to have it returned and will be paying again to send it back?


#2

Raise a case and ask them.
They should be able to give you a reason as to why it became unsellable.


#3

Hi @ Red_Rock_Games,

Thank you for reaching out!

Did you open a case with the Seller Support as @ NEil suggested?

Please keep us updated!

Kind regards,
Julia.