US account verification


#1

Help! Advice needed to get account unblocked!

  • Been trying to migrate to a US professional account from UK individual account, and was advised by Amazon to use same email (Amazon Global Selling) to sign up on US seller central.
  • When trying to verify the account, it’s basically blocked us out as the LLC address didn’t match with the passport and utility bill address (both UK based).
  • Now amazon are saying that the only way to resolve it is by trying again with a new email- but I’m scared they are going to block me permanently as you can’t normally have more than 1 account?

What is the best way to resolve this now? I keep getting the same response from amazon (screenshot attached) when opening a case log.

I have the order in production and need to have this issue resolved asap. Any help would be greatly appreciated! !

I have the order in production and need to have this issue resolved asap. Any help would be greatly appreciated!