Use Order handling capacity to manage your delivery time


#1

Use our new Order handling capacity feature to improve your delivery promises. You can set a daily limit on the number of orders you can pack and ship, with a few clicks. If you get one more order than your limit, one day will be added to handling time for all additional orders.

This feature ensures that your business is not overwhelmed.

To set your Order handling capacity, go to Handling Time.

Enabling this feature will provide the following benefits:

  1. Flexibility to set faster handling time
  2. Faster delivery promise to customers
  3. Manage expected or unexpected sales
  4. Reduce the risk of high Late Dispatch Rate in case of order spikes, as orders adjust to the handling time once the daily capacity is reached.
Note: Order handling capacity is limited to seller-fulfilled (non-Prime), standard shipping orders for domestic and out-of-country locations. It does not apply to “Prime” and “Premium shipping” orders.

To learn more about this new feature, go to Modify order handling capacity.


#2

This new feature which allows to determine actual delivery time is rather risky because if there is some issue with courier and it doesnt deliver on expected date for example for some couriers it will show next day delivery but if they fail customers can file a to z claims or negative feedbacks. What you guys think?