We found that your account may be related to an account that cannot be used to sell on Amazon


#1

Dear, people!

My account has been suspended since October 6, 2019 for two reasons:

  • We found that your account may be related to an account that cannot be used to sell on Amazon.
  • You are offering items that may be inauthentic. A list of these items is provided below:

Here is the full message what I got from the Amazon:
Dear Robert/TOP SALE KING

Your Amazon Seller account has been temporarily deactivated and your listings have been removed. Funds will not be transferred to you but will be held in your account while we work with you to address the following concern(s).

Why is this happening?
We are reviewing your Amazon Seller account for the reason(s) listed below. In order to ensure that customers can shop with confidence on Amazon, we routinely request additional documentation from sellers to verify their account information and confirm authenticity of certain items.

How do I reactivate my account?
To reactivate your selling account, please address the following concern(s):

We found that your account may be related to an account that cannot be used to sell on Amazon.

Please review and address all Performance Notifications in Seller Central for your related Amazon seller accounts.

You have listed items that you are not approved to sell. There are pre-approval requirements for the branded items you are listing.

You are not approved to sell items in this brand:

GUESS

Please send us the following information:
A plan that explains:
– The reason you are listing products that you are not approved to sell
– Steps you have taken to resolve this issue
– How you will prevent this issue in the future

Here are a few things to consider as you work on resolving this:
–Listing: Is the product accurately described on Amazon? Have you ensured that there is no ambiguity and the customer is well informed?
–Packaging: Is the product in its original packaging as listed on Amazon?

Learn more about this policy in Seller Central Help (https://sellercentral-europe.amazon.com/gp/help/200301050)

You are offering items that may be inauthentic. A list of these items is provided below:


ASINs: B06XF8LQ93

Product Title: Guess Women Stainless Steel Charm Bracelet - UBB83050-S

ASINs: B06XHH3XTJ

Product Title: Guess Bracelet Jewelry One of A Kind Collection - UBB83002-S

ASINs: B00IAQY7BO

Product Title: Bracelet

Brand Guess

Please send us the following information:
– Copies of invoices, receipts, contracts, delivery orders, or authorization letters from your supplier issued in the last 365 days. The quantity of items shown should match your inventory.
– If you are not the brand owner, provide an authorization letter and a complete set of documentation, including authorization letters, to prove a valid supply chain.
– If you are the brand owner, provide a copy of the brand registration certificate, and business license or personal identity card.
– Contact information for your supplier, including name, phone number, address, email, and website.

You can send .pdf, .jpg, .png, or .gif files. These documents must be authentic and unaltered. We may call your supplier to verify the documents. You may remove pricing information, but the rest of the document must be visible. We will maintain the confidentiality of your supplier contact information.

The sale of counterfeit products on Amazon is strictly prohibited.
You can learn more about Amazon’s policies regarding the sale of counterfeit items in Seller Central Help:
– Amazon Anti-Counterfeiting Policy (https://sellercentral-europe.amazon.com/gp/help/201165970)
– Policies and Agreements (https://sellercentral-europe.amazon.com/gp/help/521)

How do I send the required information?
Please submit this information to pq-seller-assessment@amazon.co.uk.

What happens if I do not send the requested information?
If we do not receive the requested information within 17 days, or after two unsuccessful appeals (whichever occurs sooner), we may not allow you to sell on Amazon. Failure to successfully appeal this decision may result in payments being withheld.

You can see your balance and settlement information in the Payments section of Seller Central. If you have questions about those, please write to payments-investigate@amazon.co.uk.
Sincerely,

I’ve already sent several appeals, the last one being:

Dear, Amazon Performance Team!

My shop has suspended for two reasons:

 Reason 1.) We found that your account may be related to an account that cannot be used to sell on Amazon.

Explanation of the first reason!

My account is linked to an account that is disabled!

I write down short from this case:
I registered on Amazon on 08/09/2018!
09/09/2018 My Account Has Been Suspended by Amazon!

As I was a new seller in the system, unfortunately I couldn’t really get to know how it works because my account was disabled in 1 day!
I’ve tried a lot of things to get my account back up, but I didn’t really know what to do!

I sent a lot of appeals! I tried to gather information on how to submit an appropriate appeal, but unfortunately it failed!
I really wanted to sell on your site, so I was create another account!

TSK webshop, which was suspended soon because it joined an existing suspended account!
I don’t remember exactly why, but I created another account:
name was the following: keriwebshop! What you suspended 5 minutes after registration!

I was a new seller and didn’t know exactly what can I and what can’t!
I made a mistake, I admit it!
I wanted to delete these accounts, and on 10/28/2018 and sent a message to delete the accounts! ( I attached an image what is comfirm my true, about I sent the email!)

I have successfully solved this problem with the Spanish market, and here you can find my appeal what they accepted: ( 21th on february in 2019)

https://sellercentral.amazon.co.uk/appeal/notification/f8d7832e-ee1a-4bb8-b937-064088ec475e?ref=sc_pn_vab

For to I solve this problem again, on 13th of december in 2019, I checked these accounts and it seems your colleagues haven’t deleted these account!

This is the reason why you are see to my account connected a suspended account!

For to I solve this problem again, on 13th of december in 2019 I started a request for cancellation again!

What will I do to prevent this from happening in the future?
My account was suspended by you for 6 months in the past!
Such stupidity is not good for me, and this is bad for you, because I unable to sell on Amazon, and under this time I lose a lot of money!
IN THE FUTURE I WILL NEVER DO THIS MISTAKE, I PROMISE FOR YOU!
I learned from my mistake!

Explanation of the second reason!
 Reason 2.) The system found some pieces of products, because you think these are not safety or fake.

I’ve thoroughly analyzed the status of my account and found the following errors:

ASIN: B06XF8LQ93

ASIN: B06XHH3XTJ

ASIN: B00IAQY7BO

First of all, I would like to say that I removed the above ASINs from the system immediately and I will never sell them again!
I have operate a DROPSHIPPING SHOP, (the name is TOP SALE KING WEBSHOP) which means wholesale partner is my wholesale partner and it has many products in there stock and I only sell it!
The reason for this unintended policy violation is that I had purchased products from a supplier that I had good reason to believe to be authentic.
I understand that listing restricted items for sale is a serious issue and allocated time to solve this problem.
What was the problem?
I think the problem was that to, I didn’t check on the Amazon site before I listing this brands, to I must request a special certificationts for some products!
I did some superficial work, I didn’t think there are such as a serious rules on the Amazon!
NOW I KNOW!
How will I solve this problem?
What will I do now?

  • At the moment, I have synchronize more than 24.000 product for your site!
  • I will make a brand new catalogue
  • I will clear every products and category wich is not allowed on your site!

How will I prevent this issue in the future
I have read in detail the rules and I see what categories and products are not allowed on Amazon!
For that to minimize the problem, I will do the following too!
Every week I will check my Account Health step by step every section and that product which will be a suspect I will delete immediately!
I will check this section ptep by step:
Suspected Intellectual Property Violations
Received Intellectual Property Complaints
Product Authenticity Customer Complaints
Product Condition Customer Complaints
Product Safety Customer Complaints
Listing Policy Violations
Restricted Product Policy Violations
Customer Product Reviews Policy Violations

About the brands:
I am not a brand owner, and I do not have direct permission from the brand owner, so I can’t send you an original certification!
However, my Dropshipping Partner (wholesale partner) has all of licenses from over 2500 brand owners! wholesale partner confirms this fact in its General Terms and Conditions, which you can find at the following link: (poin 11).

I tried to get official approval to my business from _wholesale partne_r for the different brands , but they can’t give!
Instead, I received an official confirmation that I am their partner and I am now eligible to sell these brands! (this is attached to my letter)
The supply chain is very short and clear, which is as follows:
wholesale partner buys the products directly from the brand owner, after this, I can sell these products!
Contact information for my supplier, including name, phone number, address, email, and website.

Name : wholesale partner

My contact details:

I would like to thank you for allowing you to helping me to I resolve this issue. I always strive to be the best in customer service to our shared customers and operate my business with integrity and professionalism.
Thanks for your helping!

Please help me what should i change on it !!

Thanks in advance!

Robert


We may not reply to further emails about this issue
#2

Dear, people!_
Reason 1.) We found that your account may be related to an account that cannot be used to sell on Amazon.

Explanation of the first reason!

My account is linked to an account that is disabled!

I write down short from this case:
I registered on Amazon on 08/09/2018!
09/09/2018 My Account Has Been Suspended by Amazon!

As I was a new seller in the system, unfortunately I couldn’t really get to know how it works because my account was disabled in 1 day!
I’ve tried a lot of things to get my account back up, but I didn’t really know what to do!

I sent a lot of appeals! I tried to gather information on how to submit an appropriate appeal, but unfortunately it failed!
I really wanted to sell on your site, so I was create another account!emphasized text

If there is a starting point in this self created mess then it is probably with your lack of patience in your original application. I am not sure about the reason that Amazon deleted your first pending account on the fact that you just asked them to?

If you overcome the first problem (account related), then you have the very difficult problem of trying to proove the items that you sell, the reaons you attempted to sell them and your reasons for ignoring policy. As a DROPSHIPPER, you will probably also have problems providing the documents that Amazon require to authenticate you for selling.

Opening duplicate cases will not do you any favours - so stop doing that.

Starting point would be your related account and getting that matter cleared up first.


#3

The currently suspended account is the original!
Later created accounts have been deleted!
I understand that the starting point is the another account, just do not understand why this problem was came out again the Amazon!
I have solved this problem with the Spanish market once!

What should I change in the other part?


#4

You didn not post the Amazon email saying that the “Spanish Account” was resolved?

As I have said already, I think the starting point is resolving all the account issues. Get those resolved first including that email. What response did you recieve from that appeal?

I have limited knowledge about EU market selling, but it strikes me obviousley that your account problems have to be the starting point.

There are many forum threads here where a seller on different EU markets has had problems and come short of Amazon policy in those respective markets.

It seems you have a mountain to climb and to start with you need a foot on the slope to start with and the account resolve has to be that first step. Forget the rest for now.


#5

my appeal includes a link to the case that once resolved the issue


#6

If the above is the actual appeal that you sent to Amazon then I’m sorry but it’s no wonder it was rejected.
The English is very poor, unfortunately, and the reps who are reading it may, like you, not have English as their first language, so the text will not be very easy for them to read and understand.
As @The_Appliance_Store says, you need to work on getting the original account fully verified as your first step, then you need to have all subsequent accounts formally closed by Amazon.
Your appeal for the related account issues needs to be devoid of emotion and be a simple explanation of
1: The root cause
In your case this seems to be a lack of knowledge and understanding of policy combined with impatience and a lack of understanding of the verification process, which led you to attempt to open more than one account.

2: Immediate actions taken to resolve the multiple account issues.

3: Steps taken to ensure you do not breach this policy again.

You have not addressed either steps 2 or 3 properly.
Have you read the Amazon help pages regarding multiple accounts?
If so say so, name them and link those pages.
If not then do so and then name and link the pages in your POA.

Comments like

Are not going to help you.
Amazon won’t lose any money and at the moment they don’t want you as a seller because you don’t know what you are doing, so will only cause grief for their customers until you learn.

And

Really? Did you cross your fingers and hope to die too?
Amazon want some verifiable actions and business like steps from you, not a promise to be good…

As for the second issue, listing brands for sale which you do not have permission to sell, and for which you may therefore be offering inauthentic goods…
Your appeal doesn’t even begin to show an understanding of what was wrong, how you have reacted to rectify the issue and what you will do moving forwards…

Just as an example

So you have auto listed thousands of items from many different brands [presumably] without having the knowledge or care to get authorization from the brand owners first…

Until you understand your error you have zero chance of reinstatement.


#7

Hello @ TOP_SALE_KING_WEBSHO,

If your account has been linked to the first account that has been disabled ,then i would request you to kindly resolve the issues which you had it on the primary account and come up with a plan of action accordingly on the primary account.

But if the one you are appealing on is the primary account and the rest are the ones you created after this account. Then kindly ensure you avoid creating it in the future.

Regarding the in-authenticity complaints, I request you to send a strong plan of action to get your account reactivated.

First you need to give a root cause for the in-authenticity- Elaborate it in a proper way that why such an instance had arised it on the account. The root cause provided by you is very unclear. needs to be addressed in a proper way.

The next is the corrective measure- As you stated that you have removed the listings completely from your inventory which is a good point but kindly sync it with the root cause.

The main part of the plan of action is the preventive measure- Kindly mention what steps you would implement to avoid such issues coming on the account. How will you ensure that the products procures are authentic. what proofs would you withhold with your self to ensure the same. Kindly provide all these points

Try to put it in a clear point wise section so that it looks more understandable . segregate the three sections accordingly.

As you are aware, use the appeal option to reply with the plan of action.

Thanks and regards,
Harleen


#8

What do you think about this appeal! This an appeal for the first reason!

Dear, Amazon Performance Team!

My shop has suspended for two reasons:

Reason 1.) We found that your account may be related to an account that cannot be used to sell on Amazon.

My account is linked to an account that is disabled!

I write down short from this case:

I registered on Amazon on 08/09/2018!

My account name’s TOP SALE KING WEBSHOP!

09/09/2018 This Account Has Been Suspended by Amazon!

As I was a new seller, unfortunately I couldn’t really get to know how it works your system, because my account was disabled in 1 day!

I’ve tried a lot of things to get my account back!

However I didn’t really know what to do. So, I opened 2 different account too:

TSK webshop

keriwebshop

I made a huge mistake! Now, I know!

1.)The root cause:

I hadn’t of knowledge and understanding of policy combined, I was impatience, I don’t understand of the verification process, which I led me to attempt to open more than one account.

2.)Immediate actions taken to resolve the multiple account issues:

I sent a delete request to the Amazon! ( I attached an image what is comfirm my true, about I sent the email!)

I thought, to I have successfully solved this problem with the Amazon, because I could continue the selling! Here you can find my appeal what the Spain market accepted: ( 21th on february in 2019)

https://sellercentral.amazon.co.uk/appeal/notification/f8d7832e-ee1a-4bb8-b937-064088ec475e?ref=sc_pn_vab

As you suspended my account 6th of October in 2019 as a same problem, I checked these accounts and it seems, your colleagues haven’t delete these account!

This is the reason why you are see to my account connected a suspended account!

3.) Steps what I taken to ensure to, I do not breach this policy again.

- To resolve this issue permanently, I re-initiated the cancellation request on December 13, 2019!

But I didn’t get a decision! Today, I sent the delete request again! (to the UK and Spain market)

- I have thoroughly read Amazon’s policy and now know that it is only possible to create another account if Amazon gives me permission!

- I must have a separate bank account for each Seller Central account.

- You will not approve multiple Seller Central accounts that use the same bank account within the same region. If I sell across regions (for example in North America and Europe), I can use the same bank account for my Seller Central accounts as long as my accounts are linked though Amazon Global Selling.

- Each account must have a separate email address.

- The products and services sold in each account must be different.

- MyPerformance Metrics must be in good standing.

- Otherwise, all accounts will be suspended by Amazon!


#9

Hi, TOP_SALE_KING_WEBSHO

Thank you for sharing your “Plan Of Action” (POA), which has some basis but not enough in my opinion.

Sometimes the way in which a post or a POA is presented can come accross the wrong way because of the way the language is used.

“Dear, Amazon Performance Team!”
or
“Hi Amazon Performance Team,”

“My account is linked to an account that is disabled”
or
“I am contacting you to try and resolve an unfortunate problem created by my duplication of applications for an account”

“I write down short from this case:
I registered on Amazon on 08/09/2018!
09/09/2018 My Account Has Been Suspended by Amazon!”
or
“My original account application was XZY on XYZ account ref XYZ on dates XYZ, In the interim I made a further application XZY on XYZ account ref XYZ on dates XYZ”

Then you need to explain why you did this and then list some further details regarding communications from Amazon.

That is the way I would approach it. Adrian has given you some really sound advice and I would adhere to that. Harleen has also provided a format and signposted the next steps with the listings.


#10

Here’s my new appeal!
What do you think?
It will be working?

Dear, Amazon Performance Team!

Thank you for taking the time to read my appeal. I am the owner of [TOP SALE KING WEBSHOP], and I am writing in response to our account suspension, with a plan of action to address our products complaints of inauthenticity, and I would like tell you that, what is the reason, of my account connecting to that account what is cannot be used to sell on Amazon.
We understand that we have come in contravention of Amazon’s policies. Firstly, we would like to apologise and stress that we are determined to make sure this does not happen again. Following the complaints, we have put several procedures in place to ensure the risk of any future infringement is non-existent.

My shop has suspended for two reasons:

 Reason 1.) We found that your account may be related to an account that cannot be used to sell on Amazon.

I write down shortly from this case:
I registered on Amazon on 08/09/2018!
My account name’s TOP SALE KING WEBSHOP!
08/09/2018 This account has been suspended by Amazon!
This was my original account!
As I was a new seller, unfortunately I couldn’t really get to know how it works your system, because my account was disabled in 1 day!
I’ve tried a lot of things to get my account back! But I coudn’t!
After that, I opened two accounts with the following name:
XY webshop
ZS webshop
I made a huge mistake! Now, I know!
1.)The root cause:
• I hadn’t of knowledge and understanding of policy combined, I was impatience, I don’t understand of the verification process, which I led me to attempt to open more than one account.
2.)Immediate actions taken to resolve the multiple account issues:
• After all my accounts were suspended I realized this was forbidden!
• Immediately, I sent a delete request for these secondary accounts! I attached a photo from this message!

I sent this message (attached picture)

• I thought, to I have successfully solved this problem with the Amazon, because my account has been reactivated and I could continued the selling! Here you can find my appeal, what the Spain market accepted: (21th on february in 2019)
https://sellercentral.amazon.co.uk/appeal/notification/f8d7832e-ee1a-4bb8-b937-064088ec475e?ref=sc_pn_vab
• As you suspended my account, 6th of October in 2019 as a same problem. I immediately checked these accounts, and it seems, your colleagues haven’t delete those!
• This is the reason why you are see to my account connected a suspended account!
• Here are some pictures which is certify, to I sent the message and to I would liked to solve the case! (name of pictures are XY account case list, XY account delete request)
XY account case list:
The Amazon’s support didn’t delete that account yet!

XY account delete request: (attached picture)

Here are some pictures which is certify, to I sent the message and to I would liked to solve this case too! (ZS account delete request, ZS account delete request 2, ZS account case list)
ZS account case list:
The Amazon’s support didn’t delete this account too!

ZS account delete request: (attached picture)

ZS account delete request 2: (attached picture)

So, you can see to I done it everything, what I could, to I solve my mistake!
3.) Steps what I taken to ensure to, I do not breach this policy again.
• To resolve this issue permanently, I re-initiated the cancellation request on December 13, 2019!
• I didn’t get a decision! Today, I sent the delete request again! (to the UK and Spain market)
• I have thoroughly read Amazon’s policy and now know that it is only possible to create another account if Amazon gives me permission!
• I must have a separate bank account for each Seller Central account.
• You will not approve multiple Seller Central accounts that use the same bank account within the same region. If I sell across regions (for example in North America and Europe), I can use the same bank account for my Seller Central accounts as long as my accounts are linked though Amazon Global Selling.
• Each account must have a separate email address.
• The products and services sold in each account must be different.
• MyPerformance Metrics must be in good standing.
• Otherwise, all accounts will be suspended by Amazon!
I believe that my Plan of Action sufficiently addresses the issue and I am looking forward to have my account reinstated.

Explanation of the second reason!
 Reason 2.) The system found some pieces of products, because you think these are not safety or fake.

We are sending this action plan regarding the product authenticity claim that we had on Amazon.co.uk regarding.

Here is the list of ASINs which are not safety or fake:

ASINs: B06XF8LQ93
Product Title: Guess Women Stainless Steel Charm Bracelet - UBB83050-S

ASINs: B06XHH3XTJ
Product Title: Guess Bracelet Jewelry One of A Kind Collection - UBB83002-S

ASINs: B00IAQY7BO
Product Title: Bracelet

Brand Guess

ASIN: B07DYCMJR2
Brand: Nike
Title: Nike Women’s’s 812655 103 Low-Top Sneakers

ASIN: B00DX7R2G2
Brand: Nike
Title: Nike Men’s Revolution 4 EU Running Shoes

ASIN: B07S5KCN4W
Brand: L.O.L Surprise!
Title: LOL brush eletrico

1.)The root causes that led to the issue:
• Before we opened our store, we did a thorough market research to find the perfect dropshipping partner, as the most important thing for us is the satisfaction and perfect service of our customers! We found and working each other with the biggest European Dropshipping Company which name is name of my partner.
• This company can guaranty, and also proof that the items are 100% genuine.
• This fact is stated in the General Terms and Conditions, here is a small part from the my partner’s General Terms and Conditions:
• 11.4. The providers of branded perfumery and cosmetic products who sell through your platform have guaranteed to my partner that all the products are original, that they have been acquired correctly through their owners or through authorised providers with the necessary permits and authorisations for their distribution.
• 11.5. Product providers that trade with my partner have expressly guaranteed that their products have not been modified or altered and have free transit and circulation within the European Common Market. These products are protected by the free trade principle within the European Union and by the exhaustion of brand rights, and can be legally marketed by their distributors.
• Here is link, where you can find the my partner full General Terms and Conditions: link…
• I got a certification from my my partner, to I can prove, we working each other and this document proves that I can sell these products!

The certification, what I got! (attached picture)

• I also attach a monthly fee bill which further proves that I’m working with my partner!

The Invoice (attached picture)

• The root cause of the issue was that we were not careful enough to notice and double check all the details of the items that are available to the customer.
• We are pleased that we have not received any complaints from any customer! We get received the warning from the Amazon.
• So our customers didn’t have a bad experience. This is good for us.
• The warning from Amazon, however, has taught us how to make our business even better before we giving our customers a bad products!
2.)Immediate actions taken to resolve the multiple account issues:
• We immediately deleted that products what did you marked. This was our first things!
• After that, we deleted all products to ensure that there are no product left on Amazon that could cause a problem in the future!

3.) Steps what we taken to ensure to, we do not breach this policy again

• We will make a brand new catalog!
• We have read in details the rules, and we see what categories and products are not allowed on Amazon!
• Now, we knows all of category! We have read and learned all the categories and content restrictions!We have studied each category in depth, separately!We found the informations on the next page: https://sellercentral-europe.amazon.com/gp/help/help.html?itemID=201743940&language=en_ES&ref=ag_201743940_cont_1801
• Furthermore we know which are those Products requiring additional approvals, because we read, and understood your rules, what we found on the following page:https://sellercentral-europe.amazon.com/gp/help/help-page.html?itemID=200301050&ref=ag_200301050_bred_SJFE8S8AES7F7VG
• For that to we take the problem to zero, we will do the following too!
• We will daily review our Account Health, to verify that we are within Amazon’s Targets, and handle all Product related notifications and that product, which you will be a suspect, we will delete immediately!
• We will continue to obtain our inventory from the my partner, because we can trust in this suppliers.
• We check every detail in amazon catalogue of the new branded products, that we intent to sell (Title, material details, available sizes, bullet points, photos etc.)If there in anything false or inaccurate, the we will open a case in order to update the product information.
• In case that our suggestions are not approved the listings will be permanently removed from our amazon catalogue.
• If we will get of A to Z claims and negative feedback, we will daily track in order to handle all customers complains on time once we occurred. If there are complaints regarding particular products in the future, the item page will be carefully reviewed and corrected or permanently deleted.

Contact information for my supplier, including name, phone number, address, email, and website.

My contact details:

We are hoping that those informations are enough. In case that you need any additional information, or want to provide us with some guidelines, we are at your disposal at any time.

I believe that my Plan of Action sufficiently addresses the issue and I am looking forward to have my account reinstated.

Best regards,
Robert Keri
TOP SALE KING WEBSHOP
(owner)

I waiting for somebody answer, after that I would like to send it
Thank you to help me!


#11

Reading your appeal I am sorry to say that I do not believe that it will be accepted.
There are many good points in it but unfortunately your English is insufficiently good and there are many errors which may confuse the rep reading it if his grasp of English is also not perfect.
Do you have a colleague or friend who could help you rewrite it in better English?

You need to leave out all the emotion and much of the unnecessary text, such as

Because none of that is relevant.
What Amazon want is a simple POA which shows that you understand the error, have taken appropriate actions to correct it and any issues around it, and have a plan in place for moving forward.
This sort of “guarantee” is insufficient though

Amazon want actual invoices, letters of authorization from the brand owners etc, not promises …


#12

ok
I can solve the english!

unfortunately, I don’t know, to can I solve the invoice question, because this is dropshipping.
but I will contact with my partner for this case!

If I delete, what did you tell me, and, If I can get an Invoice, my appeal can solve my problem?


#13

The piece I advised you to delete is only an example.
You do not need ANY emotion or irrelevant wording in your appeal so you need to go through and remove all such text.

As you are a dropshipper, and have already told Amazon this then obtaining invoices now might not be the best idea as Amazon may view these as false or manipulated.
It would be better to explain your business model and tell Amazon why you cannot supply the required invoices.


#14

ok.
I will write down how is working the dropshipping model!
(but I think they are know!)


#15

Amazon do know how dropshipping works yes, but they need to see how YOU manage it, and they need to see that your sources are reliable and sell authentic stock.
So it isn’t just a case of explaining the idea of dropshipping, it is a case of explaining why you do not have invoices and how YOUR business operates and ensures the items you sell are authentic and delivered safely and on time.


#16

then my statistics can prove the success of my business model!
I hadn’t late delivery,
every order include tracking ID etc …

do you think this things?


#17

If you have good stats then yes, show these in your POA to back up your business model.


#18

ok.
I will make this changes in my poa!
Thank you to help me!


#19

Just a small point, but please stop using ! at the end of all your sentences. It sets my teeth on edge and if it does that to me I’m pretty sure others will find it off putting too.


#20

ok, I will delete the points at the end of the sentences