A raised a call today, this is the response…
Hello from Amazon Selling Partner Support,
I understand that your concern is regarding that you want to know about sending products to Amazon warehouse which are weight over 15kg
In this regard, I would like to inform you that we are temporarily limiting receiving, restocking, and shipping for products that require two people to pick, pack, or ship. This applies to parcels and individual products weighing more than 15kg.
On the other hand When you create a new shipment for your product, the shipment creation tool will advise you if there is a fulfilment centre capable of handling items weight over 15 kg"
If shipment creation allows you to create a shipment consists 10 items, where the total weight is 16KG then you will b able to send shipment otherwise it will not allows you becise it did not find that there is a fulfilment centre capable of handling items weight over 15 kg"
Please let us know how we did.
Were you satisfied with the support provided?