We send multiple shipments to amazon each week. We sell products that we physically make and we so we know exactly how many are sent and there is zero room for error. Yet, nearly 50% of our shipments show errors when received into Amazons fulfilment centres. Normally I just wait for it to sort itself as amazon often adjust our stock when the ‘find’ the missing items but I e just received an email saying that I’ve been blocked from sending a particular asin because of ‘multiple problems that we found with your product during the inbound process’.
I’ve now got to issue ourselves invoices for each and every shipment to force amazon to investigate their incompetence.
Sorry, more of a rant than anything. Amazon gets more frustrating day by day.