Why do I need to keep changing my password?
For the past 3 or 4 months at least once a week when I try to login to my seller account I am told that my password is incorrect even when I know that it is not.
This means that every time this happens I have to create a new password which is extremely annoying. No point trying to contact seller support as they are useless.
Anyone got any ideas? Going out of my mind.
1 reply
Seller_EHYOwAkoZV3Hb
By changing the password, you are making the problem worse. Once you set the password, there will be no need to change it at all.
Are you using caps when you shouldn’t or vice versa?
Are you trying to log on at the correct web address, ie you’re not trying to log on to the US site by mistake?
Are you using a memorised password or are you typing it in every time? Are you using the last password or one of your many recently used passwords?
Whatever the problem is, changing the password is a mistake. You need to understand and try and work out what you are doing wrong. Don’t change the password again and you will sort it and then you’ll kick yourself.
