Your account has been deactivated
Amazon suspended my account but I have no idea about who LI*****ORE is!! I appealed bu not accepted, they don’t even give details on what I have to send them… My family picture?
Your Amazon.co.uk selling privileges have been removed.
You have a separate account LI*****ORE which was enforced for violating one of our policies. As a result, you may no longer use the ****** Selling account to sell on Amazon.co.uk.
In order to reactivate this Selling account, ***** please follow the below steps:
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You must first reactivate the account associated with LI*****ORE by submitting an appeal. Please follow the instructions in the communication received for that account.
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Once you have successfully reactivated that account, please submit an appeal to reactivate the current account, ****** by using this link: https://sellercentral.amazon.co.uk/performance/notifications. When submitting the appeal, you will need to provide us with the name of the account that was reactivated and the date of reactivation.
8 replies
Seller_BS5lg2keRs2QO
Quite a few people have been suspended who are using some kind of 3rd party prep service. If you do too then that might be a place to start.
If not, then check each marketplace and make sure all account info and listings are recognised by you to rule out a potential hack.
After all that, or maybe before, identify any friends, family, businee partners etc who may have an account.
Seller_f6b3Tk8KSNX2A
Hello @IO_Home,
I understand that you are concerned about the relation complaint on your Account.
@Demel, @ClaireB appreciate your inputs on the issue.
Further, I will suggest you to follow any of the below steps to get your account reactivated:
- Reactivated any and all accounts that have been enforced for policy violation by submitting one appeal for each enforcement. Please follow the instructions in the communication received for that account or by signing into your Seller Central account.
OR
- Substantiated claims that you once owned the account or had account rights but no longer own it or no longer have account rights by providing supporting documentation. This includes but is not limited to sales deed, purchase agreement, business transfer agreement, contract termination, etc.
OR
- Confirmed that you have never owned a separate account and believe this deactivation was in error. If we cannot substantiate the claim, your account will not be reinstated and this account will not be allowed to do business on Amazon in the future.
Further, If you have more questions about our Multiple Account Policy, please go through our “Selling Policies and Seller Code of Conduct" .
If you need any further assistance, you can post here so that we or any of the sellers on forum can help you.
Regards,
Venessa
Seller_f5cnodyVjLD4S
Account created July 29th 2018 - YOU
Account created March 18th 2021 - other
If the recent second account was created by using your company details but failed verification would this be enough to take down yours as a link? Even if the company display name is now different to the Forum display?
I hope I am wrong as this is very worrying indeed.