Your account is at risk of deactivation -
hi,
There is a message in my account: “Your account is at risk of deactivation
A critical event has occurred with your account that has caused it to be at risk of deactivation”.
But I’m checking performance, and everything’s fine. There is no violation. Attaches screenshots. Anyone have an idea what’s the matter?
11 replies
Seller_Yja9oH7DLHk2I
Is there anything in your performance notifications section?
Seller_77IcbQKVGdZo0
Any recent A-Z’s or negative feedback as these won’t appear on your Account health just yet.
Also check voice of the customer any negative customer comments in there?
Seller_gOlDFgS5Li5Jc
have you got your emergency telephone number updated as they may call you
Seller_1zZOhA76X96Ak
Hello @eyal1,
This is Vans from Amazon to help you with your concerns.
Thank you so much for highlighting this, have you received any notification regarding the risk? If yes then please share with us.
Please refresh the page once again and if you see the same then please let us know.
You can also contact amazon by going to ""Help"" and then selecting ""Get Support"" for more help.
Kindly keep us posted if you have any further queries, seller forum community are always ready to help you.
Hope this helps,
Vans
