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This article applies to selling in: United Kingdom

Small parcel delivery to Amazon

Important: Failure to comply with FBA product preparation requirements, safety requirements, and product restrictions may result in the refusal of inventory at the Amazon fulfilment centre, disposal or return of inventory, blocking of future deliveries to the fulfilment centre, charging for preparation, or for non-compliance at the fulfilment centre. Please share these requirements with your carrier or vendor to ensure that they fully understand and adhere to these requirements.

The following requirements apply to all small parcel deliveries delivered to Amazon fulfilment centres.

Boxes preparation

  • All small parcel delivery boxes must have delivery labels.
  • Do not include messaging on delivery labels or other labels applied on boxes.
  • Carton dimensions should not exceed 63.5 cm on any side, unless the dimension of a single deliverable unit exceeds 63.5 cm in itself.
  • Each box should weigh no more than 23kg, unless it contains one single oversized item that exceeds 23kg. Boxes weighing more than 15kg must be marked "Heavy Package" (viewable from both the top and sides of each heavy-weight container). Cartons weighing more than 23 kg must be broken down into smaller shipment weights.
  • Delivery labels must be consistently placed in a way that is easy to visually locate, either on the top or side of the box. Side placement is preferred.
  • Print the full set of labels. Because each label is unique, do not photocopy, reuse or modify for use on additional boxes.
  • Delivery labels must not be placed on the seam of the box where they can be damaged when the box is opened, which makes the barcodes unscannable.
  • Whenever possible, place delivery labels no closer than 3 cm /1.25 in from any natural edge of the box, in such a way that the tape used to seal the box does not cover any barcode or critical information.

Guidelines for carriers

  • Only professional carriers are allowed to make delivery appointments with Amazon fulfilment centres. Amazon does not allow general public deliveries.
  • Carriers must adhere to our delivery requirements and safety standards.
  • All carriers need to supply evidence that goods were handed over to the designated Amazon fulfilment centre. Proof is provided through a time stamp for drop-off at Amazon premises and the signature or name of an Amazon employee.

To schedule an appointment for a Small Parcel shipment with Amm hub in Nurnberg, your carrier needs to write and book a slot to avoid waiting time.

If you are not using our Partnered Carrier Program, please keep in mind that your shipments to Poland or the Czech Republic will be directed to the Amm hub in Nurnberg. The following address will be automatically generated during the shipment creation via Seller Central on your shipment label:

Amm GmbH & Co KG Spedition

Hamburger Str. 99

90451 Nürnberg

Preferred Small-Parcel Carriers

Only professional couriers can book a delivery slot with Amazon distribution centres. We strongly recommend using one of the preferred parcel carriers listed below. These carriers deliver at regular, pre-arranged times.

Please see the below a list of carriers that you can use for small parcel deliveries to Amazon fulfilment centres in the UK.

Carrier Milton Keynes Dunfermline Gourock Peterborough Swansea Doncaster Rugeley Hemel Hempstead LTN2 Peterborough UNO-EUKA Coalville BHX2 Dunstable LTN4 Manchester MAN1 Daventry XUKD
Parceline/DPD Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes
DHL Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes
Business Post/UK Mail Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes
TNT Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes
ParcelForce Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes
FedEx Yes Yes Yes Yes Yes Yes Yes Yes
UPS Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes
City Link Yes

"YES" means that a standing appointment already exists in the correspondent location.

Amazon Partnered Deliveries

We also have the Amazon Partnered Deliveries programme for small parcel deliveries at discounted rates.

Carriers that provide this service:

UPS in France, Spain, Italy, the UK and Germany.

DHL in Germany.

Learn more about the Amazon Partnered Carrier Programme.

If you are using an Amazon partnered carrier, you must enter the dimensional data for your small parcel delivery boxes. These dimensions are used to calculate dimensional weight, which may be used to determine fees if the dimensional weight exceeds the actual weight.

Learn more about weight and measurement requirements.

Related Help:

Review Delivery and Routing Requirements for weight, dimension and delivery requirements that apply to all delivery methods.

For larger deliveries, refer to the help page Arranging for less than truckload (LTL) or full truckload (FTL) deliveries to Amazon.

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