Remove inventory (overview)

When you want to remove your inventory from an Amazon fulfilment centre, you have to submit a removal order. You can use removal orders to manage excess inventory, including inventory that is:

Slow moving
Not suitable for resale (unsellable inventory)
Soon to be subject to a long-term storage fee

You can request to return or dispose of the inventory you have stored in Amazon’s fulfilment centres using one of the following methods:

To remove any amount of inventory at any time, go to Remove inventory from fulfilment centres.
To enable automatic removals for unsellable inventory or inventory subject to long-term storage fees, go to Remove inventory automatically.
To use inventory files to request the removal of a list of inventory that you provide in a spreadsheet, go to Remove inventory in bulk.

Removal fees are charged per item removed. For more information, go to FBA removal and disposal fees.

Note: You must upload the removal order file for cross border removal orders with a destination address outside your home store. For more information, go to Create a removal order to return outside your home store.

Removal order process

Removal orders can take 10-14 working days to be dispatched from the fulfilment centre, and up to 30 working days or more during the holiday period (Prime week, October, November, and December). You will be billed within 45 days of the removal.

Fulfillable inventory is available for purchase until we remove it. If you do not want it available for sale, close your listing. To learn more, go to ‘Close a listing’ section in List products for Fulfilment by Amazon.

We cannot remove inventory in the following cases:

It is already scheduled for removal.
It is being processed for a pending customer order.
It is being shipped to another fulfilment centre.

Note: When creating a removal order, you may notice that certain items cannot be removed. We will notify you with suggested action to take in order to successfully remove your inventory.

Removal order restrictions

Removal order returns cannot be:

Dispatched to another fulfilment centre
Used to fill customer orders

For items classified as hazardous materials, only those that are Hazmat Transportation Regulatory Class (HTRC) 8 or 9 can be returned. Hazardous items that are not classified as HTRC 8 or 9 can only be disposed of.

To ship to an address outside of Europe, go to International Returns providers.

Removal order packing and shipping

When you request that inventory be returned to you, it is packed at the fulfilment centre and shipped to the address you specify. It may be shipped in multiple shipments and from multiple carriers if the items are located in different fulfilment centres.

Inventory that was shipped to the fulfilment centre in case packs is returned as individual items and packed in boxes or pallets as appropriate to the delivery.

Cancelled removal orders

We may cancel a removal order once it is submitted, if the inventory is not available for removal. For example, it may be part of a pending customer order.

If we cancel a removal order, submit another request. If we cancel the second request, contact Selling Partner Support.

If we cancel a removal order, submit another request. The reasons to cancel can be specific to the related product. If we cancel the second request, contact Selling Partner Support.

If you want to cancel a removal order that you submitted, go to Remove inventory from a fulfilment centre.

Remove inventory (overview)

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