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This article applies to selling in: United Kingdom

Remove inventory (overview)

When you want to remove your inventory from an Amazon fulfilment centre, you have to submit a removal order. You can use removal orders to manage excess inventory, including inventory that is:

  • Slow moving
  • Not suitable for resale (unsellable inventory)
  • Soon to be subject to a long-term storage fee

You can request that inventory you have stored in Amazon's fulfilment centres be returned or disposed of by using one of the following methods:

Removal fees are charged per item removed. For more information, see FBA removal and disposal fees.

Removal order process

Removal orders can take 10-14 working days to be dispatched from the FC, and up to 30 working days or more during holiday period (Prime week, October, November and December). You will be billed within 45 days of the removal.

Fulfillable inventory is available for purchase until we remove it. If you do not want it available for sale, close your listing. See Close a listing in List products for Fulfilment by Amazon.

We cannot remove inventory in the following cases:

  • It is already scheduled for removal.
  • It is being processed for a pending customer order.
  • It is being delivered to another fulfilment centre.
Note: When creating a removal order, you may notice that certain items cannot be removed. We will notify you with suggested action to take in order to successfully remove your inventory.

Removal order restrictions

Removal order returns cannot be:

  • Delivered to another fulfilment centre,
  • Used to fill customer orders.

For items classified as hazardous materials, only those that are Hazmat Transportation Regulatory Class (HTRC) 8 or 9 can be returned. Hazardous items that are not classified as HTRC 8 or 9 can only be disposed of.

To deliver to an address outside of Europe, see International Returns providers.

Removal order packing and delivery

When you request that inventory be returned to you, it is packed at the fulfilment centre and delivered to the address you specify. It may be delivered in multiple deliveries and from multiple carriers if the items are located in different fulfilment centres.

Inventory that was delivered to the fulfilment centre in case packs is returned as individual items and packed in boxes or pallets as appropriate to the delivery.

Cancelled removal orders

We may cancel a removal order once it is submitted, if the inventory is not available for removal. For example, it may be part of a pending customer order.

If we cancel a removal order, submit another request. If we cancel the second request, contact Seller Support.

If you want to cancel a removal order that you submitted, see Remove inventory from a fulfilment centre.

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