In order to use Multi-Channel Fulfilment, you must have inventory listed on Amazon. If you have a professional selling account, you can list your multi-channel fulfilment inventory without it being available for sale on Amazon. For more information, refer to the help page List products for FBA.
Multi-channel fulfilment (MCF) is a program within fulfilment by Amazon (FBA). With MCF, Amazon stores your inventory in our fulfilment centres. When items sell on Amazon, on your own site or on another ecommerce site, Amazon picks, packs, and ships them to your customers.
Use the tools in your seller account to create MCF deliveries to Amazon, submit orders for Amazon to fill and manage customer service for those orders. With multi-channel fulfilment, you scale your business and manage spikes in orders during peak seasons. You can also offer customers one- and two-day delivery options.
With MCF, you can choose to have your returns sent back to you or Amazon fulfilment centres and returned to your inventory. You can request to have your inventory returned to you at any time.
Your FBA inventory can be fulfilled by using MCF. If you have a professional selling account, you can list your multi-channel fulfilment inventory without making it available for sale on Amazon. For more information, refer to the help page List products for fulfilment by Amazon.
You can use Multi-Channel Fulfilment exclusively by following these steps: