Reimbursements

The Reimbursements report provides itemised details for all reimbursements, including those requested by you and those that are generated automatically. Reimbursements appear in your account 4-5 days after they are approved.

Reimbursements also appear in the Payments report. To locate a reimbursement:

1. In the Payments report, click Transaction view.
2. In Filter view by, select Other.
3. In the Product Details column, search for Balance Adjustment or FBA Inventory Reimbursement.

Reimbursements can take up to five days to appear in the report after they have been approved. When more than one reimbursement is processed on the same day for the same issue, they may be combined into a single transaction.

Field definitions

Online report header	Downloadable report header	Description
Date	approval-date	The date on which the reimbursement was approved.
Reimbursement ID	reimbursement-id	The unique identifier for this reimbursement. Each reimbursement may include multiple line items.
Case ID	case-id	The unique identifier assigned to the case when you request a reimbursement.
Amazon order ID	amazon-order-id	The unique identifier assigned to the customer order. This field is empty if the reimbursement is not associated with an order.
Reason	reason	The reason for the reimbursement (for example, Damaged: Warehouse).
Merchant SKU	sku	The merchant SKU (stock keeping unit) is the unique identifier that you had assigned to your product.
FNSKU	fnsku	The fulfilment network SKU (stock keeping unit) is the unique identifier that fulfilment by Amazon assigned to your product.
ASIN	asin	An ASIN (Amazon standard identification numbers) is a unique identifier that is assigned by Amazon to products in the Amazon product catalogue. The ASIN can be seen on the product details page.
Title	product-name	The name of your product.
Condition	condition	The condition of your item (for example: New).
Quantity	quantity	The number of units reimbursed for this line item.
[Does not appear in the online version]	currency-unit	The currency for the applicable marketplace.
Amount per unit	amount-per-unit	The per-unit reimbursement amount for this line item.
Quantity reimbursed [cash]	quantity-reimbursed-cash	The total number of units reimbursed with cash.
Amount total	amount-total	The total amount of the cash reimbursement for this line item.
Quantity reimbursed [inventory]	quantity-reimbursed-inventory	The number of units reimbursed with the inventory.
Quantity reimbursed [total]	quantity-reimbursed-total	The total units reimbursed with either the cash or inventory (quantity reimbursed [cash] + quantity reimbursed [inventory]).