Note: Starting October 1, 2019, the Partnered
Carrier Programme is reducing rates by 14% for shipments sent from a UK address to a
local Amazon fulfilment centre.
This page provides information on the Partnered Carrier
option available to FBA sellers for domestic and cross-border small parcel deliveries.
If you do not know yet about the benefits of this programme, visit this page to learn more.
How to opt in for the Partnered
When you are preparing
your delivery to the fulfilment centre via the delivery creation workflow (step
Prepare shipment in the
workflow), in the Delivery Service
section you will see the option to use our partnered carrier.
cross-border deliveries, this option will only be enabled for eligible deliveries.
Only small parcel deliveries originating in an Amazon European marketplace and
being delivered to any of our European fulfilment centres are permitted.
Once you enter the
details of your delivery, you will receive an estimate for the delivery charges so
you can decide if you wish to use our partnered carrier for that particular
Before accepting the
delivery charges, carefully review the Amazon contractual terms and conditions for
participation in the programme, as well as the carrier terms and conditions.
Click Accept charges.
After you have
completed your delivery, contact your carrier to schedule the pickup. Alternatively,
you can take the package yourself to a local carrier’s pickup centre.
delivery charges are dependent on the
dimensions and weight of the parcel(s), the address from which the delivery originates
and the destination fulfilment centre. The estimated cost of these charges will be
subject to adjustment if Amazon or the carrier determines that the actual weight and/or
dimensions of the package are different from the weight and/or dimensions provided by
you. For more information, please visit this
Once you have accepted
the partnered carrier delivery charges, you must contact your carrier to schedule a
pickup. Click here
for more information on how to schedule a
Important notice concerning the transportation of hazardous materials:
Transporting dangerous goods and/or hazardous material (Hazmat) is
prohibited from the Partnered Carrier Programme. Learn more about the FBA Delivery and routing requirements
Cancel an Amazon-Partnered Carrier
You can cancel a Partnered Carrier
shipment up to 24 hours after having approved the estimated shipping charges. To do so,
follow these steps:
In your seller account,
go to Shipping Queue.
Locate the delivery and
click the Work on shipment
Under the Delivery Service section, click Void Charges.
Important: Cancelling the delivery
does not cancel the inbound transportation fees for the Amazon Partnered Carrier
Programme. You must follow the steps above. If 24 hours have passed since you approved
the charges, you will not be able to cancel the charges or receive a refund.
Your FBA units need to be packaged
according to Amazon's and your carrier's requirements. For more information, see our
help page on Packaging Requirements
Amazon Partnered Carrier Programme
international delivery requirements
|Packages up to 15kg
|Packages from 15 to 23kg
||Please mark as
"Heavy Package/Team Lift" (viewable from both the top and sides of
each heavy-weight container).
|Packages above 23kg
||If the box weight is
more than 23 kg, you will be blocked from completing the shipment. Cartons
weighing more than 23 kg must be broken down into smaller shipment
|Package/unit longest side
||Not required - the
partnered carrier will book a delivery appointment on the seller's
Please note that the UPS Partnered
Carrier Programme does not provide service to addresses in the following
||51000 - 51009
||22100 - 22950
|Livigno, Campione d’Italia
||47031, 47890 - 47899
||38000 - 38999
||52000 – 52009
Amazon Marketplace Web Service
Amazon Partnered Carrier options can also be accessed
through the Amazon Marketplace Web
Service. Follow the steps below to enable this service, which is currently
available for domestic deliveries only:
Log into your Seller
Central account and go to Settings Fulfilment by
Under Amazon Partnered Carrier (Small Parcel Deliveries) - MWS Settings,
tick the tick box to accept the relevant terms and conditions of both Amazon and your
Note: You must repeat this action for each Amazon Marketplace for which you wish to use
Once you have accepted
the terms and conditions, you will be able to use the programme through MWS following
the instructions on this page.
To complete your delivery, contact the carrier to schedule a
pickup. For more information on how to schedule a pickup, please review this guide.