Information required to sell on Amazon

In accordance with UK regulations, Amazon Payments UK requires sellers to provide information about themselves and their business so that they can receive the proceeds of their transactions on Amazon EU stores.

To provide the required information, sign in to Seller Central using the email address and password associated with your account. In order to provide this information, select the Settings tab, then click Account info. From your Seller account information page, click each section that is highlighted in red. This information will be used to verify your selling on Amazon payment account. We will contact you if any additional information is required.

Amazon Payments UK knows that you care how information about you is used and shared. We appreciate your trust that we will do so carefully and sensibly. The Amazon Payments UK Privacy Notice – Selling on Amazon demonstrates this.

Help is available throughout the process. See answers to frequently asked questions below.

Why do I have to provide this information?

The verification of your identity is required by law. As per UK Regulations and Laws, verifying your identity is required to allow you to use our payment service. You may need to provide us with certain information or documents as requested in order to facilitate these checks.

In how much time do I have to provide the information?

You will have a total of 60 days to provide information or documents relevant for your verification. This does not include the time information or document is under Amazon review. When we require information, a notification will appear on your account information page. We may provide additional information about the request in your performance notifications.

Account information is subject to verification in case of information updates, or at periodic intervals.

What will happen if I do not provide the required information?

You will eventually be unable to use your selling on Amazon account. Therefore, you will not be able to sell on Amazon if the information is not provided.

What happens if I do not want to accept the business agreements?

Accepting the Amazon Payments UK – Selling on Amazon user agreement and the Amazon Services Europe Business Solutions Agreement is a condition of registering for the service. If you do not agree to these terms, you will not be able to register for your selling on Amazon account, which will result in removal of your selling privileges on the Amazon EU stores.

What is the difference between a Private Person and a Business?

If you are registering as a Private Person, you are doing so in the context of a private activity. Registering as a Business seller means that you are acting in the context of a commercial or professional activity. Most of the time, Business sellers are registered legal entities. However, you may also act as sole proprietor without being registered as a company depending on the local requirements that apply to your activity. In this case, make sure that you register as a business and choose the appropriate option in the drop-down menu.

What is meant by “a legal representative of the business?”

A legal representative is a person who is authorised by your business to act on its behalf (for instance, accepting Terms & Conditions, opening a payment account, etc.). The representative may be an owner of the business or someone who has the authority to act on behalf of the business. When you enter the legal representative’s information, make sure that exactly matches with the official documentation that you send to Amazon Payments UK.

When do I need to agree to the Acceptable Usage Policy (AUP)?

You are required to notify us at the time of accepting the Acceptable Usage Policy (AUP) if you would like to sell in one of the following categories, or before you list any product in one of the categories below, should this happen after the selling on Amazon account has been opened:

• Alcohol
• Adult-oriented, erotic and sexual health products
• Dietary supplements and nutritional products
• Knives
• Non-prescription drugs
• Prescription and non-prescription eye wear

Amazon Payments UK needs to perform additional verifications to confirm this information and there may be a delay in completing the process. In order to select the relevant AUP category, you must follow the steps below:

1. In Seller Central, click Settings in the top right, and then Account Info.
2. In the first grey box that appears at the top of the page, click View or edit next to the option Amazon Payments UK Acceptable Use Policy.
3. Select the relevant categories. If you do not want to sell in one of these specific AUP categories, no further action is required. If you do, follow step 4.
4. If you would like to sell in one of the above categories, you must inform us by selecting it in Seller Central. If you have selected the wrong category, contact Selling Partner Support.

What information am I required to provide?

If you need to provide information for an individual seller, the Primary Contact Person or a Beneficial Owner:

• Individual sellers’ Points of Contact and Beneficial Owners: You may be requested to provide one the following documents:
  • Full valid passport
  • National Identity Card
  • Driving Licence (Regional differences may apply)
  • Residence Permit
  • Additionally, you may be requested to provide a copy of a Proof of Address document, such as: Utility Bill, Bank Statement or Credit Card Statement in the name of the Individual and dated from the past 180 days. Documents from financial service providers or online digital banks are not acceptable as a proof of address.

The document must meet the following criteria:

• The document must be a copy of a government issued ID document with a photo
• The document must be in date.
• The document must contain full name, date of birth, place of birth and country of citizenship.
• The document must contain an ID number and the expiry date.
• The document must be signed.

If the document you have provided does not meet all of the criteria above, a supporting document (such as Birth Certificate) may be requested.

If your business is registered in the United Kingdom:

• Private limited liability companies registered in the United Kingdom: You may be requested to provide one or more of the following documents:
  • Current Appointments Report (CAR) dated from the past 180 days
  • Utility Bill, Bank Statement or Credit Card Statement in the name of the business and dated from the past 180 days. Documents from financial service providers or online digital banks are not acceptable.
  • Articles of Association
  • Memorandum of Association or Statement of Capital – this document displays the shareholders and the division of the shares and is sometimes referred to as a Share allotment document with breakdown of shares.
• The Companies House documents can be obtained from https://wck2.companieshouse.gov.uk/

• UK Partnerships: The documentation must come from Her Majesty’s Revenue and Customs (HMRC). These documents are not available on request from HMRC and you should be keeping a record of your correspondence with HMRC. You must provide one the following document:
  • HMRC correspondence: This document must contain the UTR number, name and business address of the partnership and may be one of the following:
    • Letter reminding of Tax Return to be completed
    • Letter confirming the registration of the partnership with HMRC
  • Most recent Tax Return of the partnership: This must contain the UTR number, name and business address of the partnership
  • Online VAT certificate
  • Class 2 National Insurance Contributions (NICs) Bill
  • Certificate of Registration for Value Added Tax (VAT)
  • Partnership Agreement: This document states who is involved in the partnership and what percentage of the partnership they are responsible for. It is not required to have the document on every partnership
  • Additionally, you may be requested to provide a copy of a Utility Bill, Bank Statement or Credit Card Statement in the name of the business and dated from the past 180 days. Documents from financial service providers or online digital banks are not acceptable.

• Sole Proprietors in the United Kingdom: You must provide one of the following documents from HMRC as a proof for Sole Proprietorship. Some of these documents are issued on a one-off basis, or they may be issued once in a year.
  • Self-Assessment Welcome letter: This is issued only once
  • Class 2 National Insurance Contributions bill
  • Certificate of registration for Value Added Tax (VAT)
  • Online VAT Certificate
  • Letter confirming your VAT number, following a VAT1 application
  • Correspondence from HMRC acknowledging UTR number
  • Notice to complete Self-Assessment Tax Return
  • Self-Assessment Statement
  • Short Tax Return
  • Additionally, you may be requested to provide copy of a Utility Bill, Bank Statement or Credit Card Statement in the name of the Sole Proprietor or the Trading Name and dated from the past 180 days. Documents from financial service providers or online digital banks are not acceptable.

• Registered Charity in the United Kingdom: You must provide all of the following documents at the time of registration:
  • Governing Document
  • Current Appointments Report
  • Charity Commission Report
  • Confirmed list of all the trustees – this must display their full name and date of birth. The document must be dated and signed.
  • Utility Bill, Bank Statement or Credit Card Statement in the name of the business and dated from the past 180 days. Documents from financial service providers or online digital banks are not acceptable.

If your business is registered in the United States of America:

• United States Incorporated (Inc. or Corp.) companies: You may be requested to provide one or more of the following documents:
  • Articles or Certificate of Incorporation, Formation or Organisation: This must be issued once to the company
  • Certificate of Good Standing: This can be issued on request by the State Secretary’s Office – this document must be dated from the past 180 days
  • Signed By-Laws. This document should be signed and dated by all Beneficial Owners and include rules on the corporation’s objectives, its management structure and its internal processes. If you do not have one, you can create by-laws online: https://www.lawdepot.com/contracts/corporate-bylaws/
  • Utility Bill, Bank Statement or Credit Card Statement in the name of the business and dated from the past 180 days. Documents from financial service providers or online digital banks are not acceptable.

• US Limited Liability Companies: You may be requested to provide one or more of the following documents:
  • Articles or Certificate of Incorporation, Formation or Organisation: This must be issued once to the company
  • Certificate of Good Standing: This certificate can be issued on request by the State Secretary’s Office – this document must be dated from the past 180 days
  • Operating Agreement. This document should include the total number of company’s shares, shareholding percentage of all business owners, the procedure for transferring shares, and the date and signatures of all shareholders. If you do not have one, you can create an Operating Agreement online: https://eforms.com/operating-agreements/
  • Utility Bill, Bank Statement or Credit Card Statement in the name of the business and dated from the past 180 days. Documents from financial service providers or online digital banks are not acceptable.

• US Sole Proprietors: You may be requested to provide one or more of the following documents:
  • Fictitious Business Name Certificate: This is issued only once to the seller
  • Doing Business document
  • Document from Internal Revenue Service (IRS): To prove that you are registered for paying tax on their earnings - this would most likely be a Tax Return
  • Utility Bill, Bank Statement, or Credit Card Statement in the name of the sole proprietor or the trading name and dated from the past 180 days. Documents from financial service providers or online digital banks are not acceptable.

• General Partnership: You may be requested to provide one or more of the following documents:
  • GP-1 form (Statement of Authority) if filed, otherwise one of the following:
  • Annual return of income
  • Document issued by the IRS related to obtaining a tax ID number or permit
  • Fictitious Business Name Statement or Assumed Name Statement
  • Utility Bill, Bank Statement, or Credit Card Statement in the name of the business and dated from the past 180 days. Documents from financial service providers or online digital banks are not acceptable.

• Limited Liability Partnership: The following documents may be required:
  • Registered Limited Liability Partnership Registration (Secretary of State form LLP-1) or Limited Liability Partnership Alternative Security Provision transmittal form (Secretary of State form LLP-3)
  • Certificate of Registration
  • Utility bill, Bank Statement, or Credit Card Statement in the name of the business and dated from the past 180 days. Documents from financial service providers or online digital banks are not acceptable.

• Limited Partnership: You may be requested to provide one or more of the following documents:
  • Certificate of Limited Partnership (LP-1 form) Certificate of Registration
  • Business licence or Certificate of Good Standing.
  • Utility bill, Bank Statement, or Credit Card Statement in the name of the business and dated from the past 180 days. Documents from financial service providers or online digital banks are not acceptable.

• Registered Charity in the United States: You must provide all of the following documents at the time of registration:
  • Articles of Incorporation
  • By-Laws. This document should be signed and dated by all Beneficial owners. If you do not have one, you can create by-laws online: https://www.lawdepot.com/contracts/corporate-bylaws/
  • Confirmed list of all the trustees – this must display their full name and date of birth. The document must be dated from the past 180 days and signed by a Legal Representative of the business.
  • Utility bill, Bank Statement or Credit Card Statement in the name of the Charity and dated from the past 180 days. Documents from financial service providers or online digital banks are not acceptable.

If your business is registered in India:

• Accepted and verified Tax Identification Number (TIN)
• Accepted and verified Central Sales Tax (CST) certificate
• Accepted and verified certificate of registration for VAT
• Certificate of registration for Import Export Code (IEC)
• Shop establishment certificate
• Certificate of enlistment
• Goods and Services Tax (GST) form
• Registration Certificate Form GST REG-06
• Certificate of incorporation
• Additionally, you may be requested to provide a copy of a Proof of Address document, such as: Utility Bill or Bank Statement in the name of the Business dated from the past 180 days. A bank statement, utility bill (gas, water, electricity, TV, Internet, mobile or landline phone bill), residence or family status certificate addressed to the sole proprietor can be accepted as proof of business address if the business and residential addresses match. Documents from financial service providers or online digital banks are not acceptable.

If your business is registered in Mainland China:

• Most recent copy of the Business Licence or the “One Licence One Code Application Form”
• Articles of Association. This document must be signed and stamped from all Beneficial Owners.
• Additionally, you may be requested to provide a copy of a Proof of Address document, such as: Utility Bill, Bank Statement or Credit Card Statement in the name of the business and dated from the past 180 days. Documents from financial service providers or online digital banks are not acceptable.

If your business is registered in Hong Kong:

• Private Limited Companies: you may be requested to provide one or more of the following documents:
  • The most recent copy of the Company’s Business Registration
  • The most recent copy of the Certificate of Incorporation or Articles of Association
  • Additionally, you may be requested to provide copy of a Utility Bill, Bank Statement, or Credit Card Statement in the name of the individual and dated from the past 180 days. Documents from financial service providers or online digital banks are not acceptable.

• Sole Proprietors or Partnerships: you may be requested to provide one or more of the following documents:
  • The most recent copy of the Business Registration Ordinance
  • The company’s most recent Share Allotment Document, such as an Annual Return, and must show the number of shares held by each beneficial owner. All pages must be provided along with a proof of submission, such as a submission sticker on the first page or submission receipt if submitted digitally.
  • Articles of Association
  • Notification Change of Address of Registered Address
  • An “Extract of Information on the business registration” may be required. You can request this document from www.ird.gov.hk
  • Additionally, you may be requested to provide a copy of a Proof of Address document, such as: Utility Bill, Bank Statement or Credit Card Statement in the name of the business and dated from the past 180 days. Documents from financial service providers or online digital banks are not acceptable.

If your business is registered in Taiwan:

• Private Limited Companies and Private Limited joint-stock Companies: you must submit one of the following documents:
  • The most recent copy of the Private Limited Company Registration Form
  • Private Limited Company Change of Information Form (or Private limited joint-stock Company Change of Information Form)
  • Articles of Association
  • Additionally, you may be requested to provide a copy of a Proof of Address document, such as: Utility Bill, Bank Statement, or Credit Card Statement in the name of the business and dated from the past 180 days. Documents from financial service providers or online digital banks are not acceptable.

• Sole proprietorship: you must have one or more of the following documents:
  • The most recent copy of the Business Registration Form
  • Business registration change of information form
  • Business registration confirmation letter
  • Business certified letter and business registration information extract
  • Articles of Association including shareholders information and the division of the shares
  • Additionally, you may be requested to provide a copy of a Proof of Address document, such as: Utility Bill, Bank Statement, or Credit Card Statement addressed to the Sole Proprietor and dated from the past 180 days. Documents from financial service providers or online digital banks are not acceptable.

Where can I get a copy of my business registration extract?

You can easily request a copy of your company’s registration extract online, by going to the website of your national or local company register. If you are registered in the UK as a Private limited liability company, follow these steps to obtain a Current Appointments Report:

1. Visit https://www.companieshouse.gov.uk.
2. Click the Find Company Information link on the right-hand side of the home page or navigate directly to https://wck2.companieshouse.gov.uk
3. Enter your Company Name or Company Number and click Search
4. Select the Current Appointments Report option and click Add to Order
5. Complete your order by entering the appropriate login details. If you haven’t used this service before, you have to register a free WebCheck user account.

If you are registered in the UK as a Sole Proprietors or Partnerships and do not have the required document issued by HM Revenue & Customs, you can request one by calling HMRC at 03002003300, asking for “self-assessment department” and requesting Confirmation of Unique Taxpayer Reference letter. The letter may take two weeks to arrive in the post.

I entered some information and now the items listed in red changed. Why?

This means that Amazon Payments UK needs more information to verify your identity. In some cases additional identity information is required for your selling on Amazon payment account, to comply with applicable legislation. Alternatively, you may have provided some information which we were unable to verify, so we need you to enter this portion of the information again.

How do I provide this information?

In order to provide the requested information, go to the Settings tab of your Seller Central account, and then click Account Info. From the Seller Account Information page, click each section that is highlighted in red. All addresses need to be entered in Latin characters.

How can I upload more than one document at a time?

Sometimes, we may require several documents from you and this number may be greater than the number of fields present in Seller Central for you to upload the documents. If this is the case, you have to merge the documents into one document and upload it to Seller Central to review. In order to do this, you can follow one of the two methods explained below that we would recommend you to do:

1. You can merge the scanned images into a Microsoft Word document and create a PDF document. The easiest way to do this is to insert JPEG images into the word document and then create the PDF document while saving the file as explained below:
   • Click Insert on the toolbar at the top of Microsoft Word.
   • Click Pictures and locate the file that you wish to add to the document.
   • Repeat the steps above with all the images that you wish to add to the document.
   • Make sure that all the images are on separate pages.
   • Click File and select Save As and select “PDF” as the document type to save.
2. You can also use Adobe Acrobat to create a PDF.

Alternatively, while scanning the documents, you can opt to create a PDF document and scan the pages to create a single document.

What if I have to update my information?

From the Settings tab, click Account info and then, from the Seller Account Information page, click each section that you want to update. If your information has already been verified or the verification process has not yet started, you will be able to update your information. Any updates are subject to verification. Depending on our verification results, you may be asked to provide additional information.

Why can’t I edit my information?

Information cannot be updated while it is being verified.

Can I save my information and complete the form later?

Yes. The Update Wizard will allow you to resume entering data at any step in the process. Make sure that you click Submit on each screen after entering your information.

You will still be able to use Seller Central. However, if you do not provide your information within the specified time period, your selling privileges will be suspended. Your privileges may be reinstated once you have entered the requested data and your information have been verified.

I provided the information requested. Why has Amazon Payments UK requested additional information from me?

During the verification process, we may determine that you are required to provide additional information. This information is required to complete your account registration.

How will I be notified if Amazon Payments UK requires additional information?

If we require additional information, you will be notified via the email address provided at registration as well as via the notification field in Seller Central. You can also see what additional information is required by clicking Account Info on the Settings tab. Look for the sections highlighted in red.

You will also receive detailed guidance in your performance notifications.

What if my country of establishment isn’t in the drop-down menu?

If your country of establishment is not in the drop-down menu, we don’t support that country. Check back often; we’re continually adding supported countries.

What should I do if I am unable to upload my documents using the tool provided?

Contact Selling Partner Support if you encounter problems while uploading documents.

I do not have one of the documents requested, what should I do?

If you don’t have one or more of the documents requested, contact Selling Partner Support. Make sure that you provide details about the documents you do not have when you contact us. We will then get in touch with you regarding alternative documents that we may be able to accept.

Why do my documents need to be dated within a certain timeline?

The validity period of certain documents is defined by the administration that issues such documents: for example, registration extracts are typically valid for three (3) months. After that, the information they contain is not guaranteed to be up-to-date.

For utility bills, in order to verify an address, we require the copy of the bill to be within the last 180 days.

What language should I enter the information in?

You can provide the information in English or in the local store language; such as French, Italian, Spanish, German, Dutch, Swedish, Polish, Portuguese, Turkish, Chinese or Japanese.

How long will it take to verify my information?

Once we receive all of the required information, we will proceed with the verification of your account. Verification could take up to 10 days; however, it may take longer in some situations based on the complexity of the account.

Am I allowed to sell while my information is being verified?

You may be allowed to start selling on Amazon while the information you have provided at registration is being verified, subject to certain limits. Depending on certain criteria, we may require that you provide all the required information and that this information is verified before we open your selling account. In this case, you will not be able to start selling on Amazon until the information that you have provided has been verified and your account has successfully completed verification.

How can I appeal Amazon’s decision to decline my application?

Verification decisions are final and are based on the information and documentation that we have received from you.

What happens while my information is being verified?

You may be allowed to start selling on Amazon while the information you have provided at registration is being verified, subject to certain limits. Depending on certain criteria, we may require that you provide us with all the required information and that this information is verified before we open your selling account. In this case, you will not be able to start selling on Amazon until the information that you have provided has been verified and your account has successfully completed verification.

What happens to my orders if I have not provided the required identity information or if my information is pending verification?

If you have been allowed to start selling on Amazon immediately after registration, you can fulfil your existing orders while your information is pending verification, up to a certain limit. However, you should provide the required identity information as soon as possible, to avoid any constraints regarding your selling account.

Why has my application for a selling account been declined?

There are several reasons why we may have declined to open your account. It may be because we were unable to verify your identity as required by applicable legislation. Providing incomplete or inaccurate information is a common reason why verification may not be successful. If you feel your information should have been successfully verified and would like to appeal, contact Selling Partner Support.

What will happen to my FBA inventory?

In the event that you are unable to open your selling account, you can ask to have your inventory returned to you.

What information do I need to provide in the document to prove ownership of the bank account?

Amazon Payments UK needs to verify the name and number of the bank account that you have registered with us. Document acceptance criteria:

1. Account Number: The document must mention the account number and match a bank account that you have registered with Amazon Payments for disbursements.
2. Account Holder’s Name: The name of the account holder must be mentioned in the document and it needs to match the name of the selling entity (for example, business name, name of the seller for private person).
   Note: Beneficial Owner’s (for example, shareholders) name may not be accepted for a business seller. This depends on local regulations.
3. Bank Name/Logo: Either the bank name, the logo or both must be clearly visible in the document.
4. Date: If the document issued date is available, it should not be past 180 days.

To protect your privacy, we recommend the following:

1. Remove any transactional information or account balance details from the document if you do not want to share this information with us.
2. Remove your credit card information (card number, transactional information or both) if it appears in the document.
3. Remove any other confidential information from the document. The document will be approved if the acceptance criteria (mentioned above) are met.

What should I do if I have a document that is not in any of the Amazon-supported languages?

You may need to submit officially translated documents if they are not in any of the Amazon supported languages (English, German, French, Spanish, Italian, Dutch, Polish, Swedish, Portuguese, Hindi, Tamil, Vietnamese and Thai). For more information, go to Accepted Translated Documents.

When is the information I have provided verified by Amazon Payments UK?

In certain cases we will verify all of the information you have provided when your account is created and updated, which may take a few days. During this time, you will be able to access your account in Seller Central and change or upload new listings. However, you will not be able to start selling on Amazon until all the verification has been completed and your account has successfully completed the verification process. Most of the information we need from you will be outlined in the Seller Account Information page, although additional documents or information may be needed at a later date.

Make sure that the information you have entered in Seller Central is complete and accurate so that the verifications can be done swiftly.

Why doesn’t Amazon Payments UK support my country of establishment?

Your country of establishment may not be currently supported and included in the drop-down list for various reasons, including international restrictions or our ability to process information and documents in specific languages. Check back in the future as Amazon Payments UK is continuously expanding the list of supported countries.

Why do I have to agree to the Terms and Conditions of Amazon Payments UK?

In order to use the selling on Amazon service, you must open a payment account with Amazon Payments UK. Accepting the Amazon Payments UK terms and conditions is part of the registration process for your selling on Amazon account.

How does Amazon Payments UK handle my data?

In order to comply with applicable law, Amazon Payments UK is required to collect and verify certain information to open and maintain your selling account. Amazon Payments UK will solely use your data in accordance with its Privacy Notice. Amazon Payments UK knows that you care about how information about you is used and shared, and we appreciate your trust that we will do so carefully and sensibly.

Why can’t I see the “Disburse now” button in Seller Central?

As soon as we are able to open your selling account, you will have access to the “Disburse Now” button in Seller Central. However, the “Disburse Now” button will disappear under two conditions: either the disbursement value is under GBP 1, or you have already clicked the button on the same day.

How is the Primary contact person defined?

The primary contact person is the person who has access to the selling account, provides the registration information on behalf of the account holder (the registered seller) and initiates transactions such as disbursements and refunds. Actions taken by the primary contact person are deemed to be taken by the account holder.

If the primary contact person is not the beneficial owner or/and the legal representative of the business, a letter of authorisation (“LOA”) signed by a legal representative will be requested confirming that the primary contact person is authorised to act on behalf of the business.

How is the Beneficial Owner defined?

A beneficial owner is a natural person who directly or indirectly owns more than 25% of the shares or voting rights of the business, or that own the business via other means. If no individual qualifies under the criteria mentioned, then any individual who holds the position of senior manager is considered a beneficial owner.

How do I add Beneficial Owners to my account?

In case the beneficial owner is not the same person as the primary contact person, you have to provide details for them and each of the beneficiary owners of the company meeting the above criteria. Where there are no beneficial owners meeting the above criteria, a senior manager may be required to be entered on the account in place of a beneficial owner.

To update the number of beneficial owners follow the instructions below:

• Go to the Identity Information section of Seller Central
• Click +Add beneficial owners which is located at the bottom of the screen, in blue font.
• Enter the beneficial owners’ details.
• Repeat steps 1-3 for all applicable Beneficial Owners
• Click Submit for Verification.

What does Amazon Payments UK expect to receive as a “Letter of authorisation” for the primary contact person?

Note that it is necessary to provide this information in order for your account to be eligible for selling on Amazon. We expect to receive a statement like the one below or something comparable:

------------------------------------------------------------------------
+++++++++
[Letterhead of the company]

POWER TO ACT ON BEHALF OF THE COMPANY

The undersigned [name of Company here] (herein after, the “Company”), duly represented by (name and function) [add full name and function of the signatory here], confirms that [add full name of the Person of Contact here] is authorised to open a selling on payment account with Amazon Payments UK, accept the User Agreement and other Policies, have access to the selling on Amazon account, and initiate transactions in the name and on behalf of the Company.

Dated this

By:

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Does Amazon have the right to change the agreement without notice?

We are committed to maintaining a dynamic, safe and compliant store for both customers and sellers. The changes to our agreements are a necessary step towards this goal. Therefore, we are requesting that all sellers accept the agreements so that we may continue to offer both customers and sellers outstanding products and services.

What does the Business Solutions Agreement cover?

The Business Solutions Agreement contains the terms and conditions for selling on Amazon, Fulfilment by Amazon, Services and Product Ads.

I do not want to accept the new agreements. Who can I contact Amazon to discuss changes?

The agreements have to be accepted as written. Our goal is to have a transparent service that works for both sellers and Amazon.

If you have questions on the overall process, we encourage you to contact Selling Partner Support, but be aware that they will be unable to waive any terms of the agreements.