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This article applies to selling in: United Kingdom

Enter Buy Shipping preferences for all delivery locations

These Buy Shipping preferences apply to all shipping locations, regardless of the default shipping address that is used. You can set custom package types, confirmation preferences and insurance settings.

On the Buy Delivery preferences page, you can create custom package types for shipping your products. When you create a new package type, enter the dimensions into the Buy Delivery preferences page. Once completed, this allows you to select that package type when purchasing shipping.

To create, modify, delete or reorganise custom packaging, go to the Buy Delivery preferences page:

  1. Select Settings at the top right of any page in Seller Central, click Account Info and then click Buy Delivery Preferences under Shipping and Returns Information.
  2. Next to an order, click Buy Delivery, and then click Buy Delivery preferences.
  3. Click Edit in the Preferences for all ship-from locations area to manage custom packages.
  4. Perform one or more of these actions:
    • To add a new package type, click Add new package and fill in the information.
    • To delete an existing package type, click Delete on the right side of the row.
    • To modify an existing package type, type the new information over the existing information.
  5. Click Save to save your changes.
Note: In the second column of Buy Delivery Services, you can select the Custom package and type in different values for any of the three package dimensions for a one-time shipping purchase. The one-time dimensions will not be saved for future use.

Confirmation settings allow you to preselect settings for all your shipments or for shipments over a defined package value. These settings will apply to all shipments regardless of the warehouse that they are shipped from.

In the Confirmation settings section, select one of the following:
  • None: Confirmation will never be preselected in Buy Shipping.
  • For all packages: Your preferred confirmation method will be preselected in Buy Shipping.
  • For all packages over a defined value: Your preferred confirmation method will be preselected in Buy Shipping for all packages over the value you define.

If you select confirmation for either all packages or packages over a defined value, you will have the following options:

  • Delivery confirmation: The carrier will confirm when the package has been delivered (charges usually apply and vary per carrier).
  • Signature confirmation: The carrier will obtain a signature when the package has been delivered (charges usually apply and vary per carrier).

Insurance settings allow you to set your optional insurance settings for all of your shipments, or only for shipments over a defined package value. These settings will apply to all shipments regardless of the warehouse that they are shipped from.

In the Insurance settings section, select one of the following:
  • None: Insurance will never be preselected in Buy Shipping.
  • For all packages: Insurance will be preselected for all packages.
  • For packages with a value greater than: Insurance will be preselected for all packages over the value you define.
Notes:
  • The package value for insurance coverage will be set to the total cost charged to the buyer (excluding tax).
  • The default insurance based on the carrier and shipping method is always available. For more information, see Optional coverage for loss or damage.
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