Premium Delivery allows you to provide fast delivery options to customers. These fast delivery options, with tracking, can improve the customer experience by communicating a clear delivery day.
In the Amazon European marketplaces, Premium Delivery options include One-Day Delivery and Two-Day Delivery. Find out more about Requirements for One-Day Delivery and Requirements for Two-Day Delivery.
These fast delivery options with tracking improve the customer experience by communicating a clear delivery day to the customer. For answers to common questions, see Premium Delivery options FAQ.
To learn how to set delivery rates, see Set your delivery rates.
If you have been selling on Amazon for more than 90 days, and an order count of ten or more orders in the past 30 days across all delivery options, you are eligible to offer Premium Delivery options.
Once you start delivering with Premium Delivery options, Amazon will determine your ongoing eligibility by your delivery performance for orders with Premium Delivery excluding seller-fulfilled orders with a Prime badge. Refer to your Premium Delivery Eligibility dashboard to track eligibility.
Not all sellers are eligible to offer Premium Delivery options. Check the Premium Delivery Eligibility tool to see if you are eligible.
To maintain eligibility for Premium Delivery, you must meet or exceed the following requirements for the trailing 30 days*:
To offer Premium Delivery options, you must continue to meet the requirements at all times, and we might revoke your eligibility if you fail to meet any requirements.
If any of your performance metrics fall below the established thresholds for Premium Delivery, Amazon will revoke your eligibility. Premium Delivery options will be disabled on your offers, , and your status will change to not eligible in the Premium Delivery Eligibility dashboard. Your Seller-Fulfilled Prime offers will be unaffected by revocation of eligibility for Premium Delivery.
Any time after an eligibility revocation, you can submit a Plan of Action to request the restoration of your eligibility to Premium Delivery.
The order cut-off times for your Premium Delivery options orders must be set to at or after 2:00 p.m. local time.