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This article applies to selling in: United Kingdom

Meltable FBA inventory

Before listing products with Fulfilment by Amazon, it’s important to know what’s suitable for fulfilment and what isn’t. Make sure that you review the Help pages below for additional product requirements and restrictions:

Meltable inventory requirements

FBA accepts products that are subject to melting between October 15 and April 30 of each calendar year. Any meltable inventory in our fulfilment centres after May 15 is marked as unfulfillable and disposed of. Meltable inventory that arrives at fulfilment centres between May 1 and October 14 is marked as unfulfillable and disposed of.

Meltable refers to heat-sensitive products that are eaten or swallowed, including chocolate, gums, and probiotics. Chocolates, gums, and probiotics will not be fulfilled through FBA from May 15 to September 30.

Products in fulfilment centres must be able to withstand a minimum temperature of 10°C and a maximum temperature of 30°C during the product’s shelf life without hurting its quality.

Note: If you believe that your product should be exempt from the meltable category, provide a letter from the manufacturer confirming that the ASIN can be stored at a maximum temperature of 100 degrees Fahrenheit for extended periods. Send this letter to Seller Support.

Box markings must not show storage temperature requirements unless those requirements are explicitly stated as from 10°C to 30°C. [During transport the products are exposed to normal outdoor temperatures].

Products requiring refrigeration, air conditioning or freezing are prohibited all year long. Perishable products, including but not limited to, fresh meats, fruits, or vegetables, are also prohibited throughout the year.

Removing meltable inventory

Removal orders for meltable inventory must be submitted before May 1 of each calendar year. Failure to do so may result in the destruction of products without compensation. Note that it can take weeks for the removal process to be completed.

For more information, see Remove inventory from a fulfilment centre.

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