Send to Amazon: Print box labels

Once you have confirmed your shipment in step 2 of the Send to Amazon workflow, you can print labels for each box. This page has information on how to print and apply box labels for both small parcel and pallet shipments.

• Step 1 – Choose inventory to send
• Step 1b – Pack individual units
• Step 2 – Confirm shipping
• Step 3 – Print box labels
• Step 4 – Confirm carrier and pallet information (for pallet shipments only)
• Step 5 – Print pallet labels (for pallet shipments with an Amazon partnered carrier only)
• Final step – Tracking details (for small parcel and pallet shipments not using an Amazon-partnered carrier)

Watch our video for a quick overview, and see the full instructions below

If you are using an Amazon partnered carrier, follow these steps:

1. Click on Print box labels to generate a PDF with FBA box ID labels and carrier labels.
2. Apply the right FBA box ID and carrier label to each box.
3. Hand off your boxes to the carrier.

If you are using a non-partnered carrier, follow these steps:

1. Click on Print box labels to generate a PDF with only FBA box ID labels. The status of your shipment will automatically update from Working to Ready to ship.
2. Work with your carrier to create the carrier labels for your boxes.
3. Apply the correct FBA box ID label and carrier label to each box.
4. Hand off your boxes to the carrier.
5. Provide tracking IDs for your boxes either in the Send to Amazon Tracking details step or in the Track shipment tab of the Shipment Summary page.

You must put an FBA box ID label on the outside of each box so the labels will be visible when the pallet is unpacked at the fulfilment centre. For more information about labelling your boxes, go to Shipment label requirements.

1. Click on Print box labels to generate a PDF with a box ID label.
2. Apply the right FBA box ID label to each box.
3. Click on Continue to carrier and pallet details.

To learn how to change or cancel your shipment, go to Send to Amazon: Change or cancel your shipment.

How do I let Amazon know that my shipment is on its way?

You no longer need to mark your shipments as Shipped.

If you are using a partnered carrier, we will track your shipments and change the status to Shipped for you.

If you are using a non-partnered carrier, once you have provided valid tracking details for your shipments, the status of your shipment will automatically update to Shipped. You can provide tracking details either in the Send to Amazon Tracking details step or in the Track shipment tab of the Shipment summary page.

The status of your shipment will show as Shipped on the Shipping Queue and the Shipment summary page.

How do I access tracking and reconciliation information for a shipment?

Once you have handed over your boxes to the carrier, you can track receipt of your inventory and find reconciliation information on the Shipment summary page by clicking on the Track shipment links at the bottom of the Send to Amazon page.

Can I start a new shipment without handing over my current shipment to the carrier?

Yes. You can start a new Send to Amazon workflow without handing over your current shipment to the carrier. Once you have handed off your previous shipments to the carrier, you can access them from the Shipping Queue and provide the shipment tracking information in the Send to Amazon workflow or, if you are using a non-partnered carrier, on the Tracking events tab of the Shipment summary page.

Earlier I was using Carrier Central for raising appointment requests, do I have to stop using Carrier Central?

Yes. For all fulfilment centres (excluding Heavy & Bulky), you can now directly schedule appointment using the Book FC appointment in Seller Central. You are no longer required to raise appointment requests through Carrier Central after you have scheduled an appointment through Seller Central.

I have subscribed to Amazon Responsible Person for my CE-marked products. Will I need to add Amazon information to my labels?

No. Your label(s) will have the Amazon information present. Ensure that you print the labels and carefully follow the instructions in the labels to ensure your shipment arrives at the FC successfully. For more information, go to Amazon Responsible Person Service FAQ .